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Sign in
Pricing
Q & A
Products
US Local Second Line
Canada Local Second Line
800 Toll Free Vanity Number
HIPAA Compliance Line
Mobile Auto-Attendant, IVR
Port Your Number
Blog
Developer
Reseller
Contact
Sign in
Menu
Pricing
Q & A
Products
US Local Second Line
Canada Local Second Line
800 Toll Free Vanity Number
HIPAA Compliance Line
Mobile Auto-Attendant, IVR
Port Your Number
Blog
Developer
Reseller
Contact
Q & A
Technical & Troubleshooting
Quick Guide
New iPlum Features
How does business hours feature work?
How to do call recording using iPlum?
How does iPlum call forwarding works?
How to change voicemail settings: ringing time, ringtones, email alerts, transcriptions, size?
How to setup main iPlum number to ring multiple phones or users?
IVR / Auto Attendant examples
How does iPlum call transfer work?
How does Do-Not-Disturb (DND) work?
Why the iPlum calls are going to my personal voicemail?
How to setup outgoing iPlum calls to flow via carrier voice network instead of data?
How to setup incoming iPlum calls to flow via carrier voice network instead of data?
How does auto-text reply for texts & missed calls work?
How to create custom voicemail greeting for iPlum?
How do I record custom greeting for IVR / Auto attendant?
How to change iPlum caller-id?
How to change from a local iPlum number to a toll-free number or toll-free to local?
How to add international contact for easy calling in iPlum?
How to setup call forwarding from external number to iPlum number while travelling?
How to increase or decrease iPlum voicemail storage and get voicemail transcription?
How to send a file or document which is not on the iPhone yet using iPlum?
Why do I see iPlum audio in my iPhone recents?
How to get iPlum app update from App Store instead of iCloud backup?
I have forgotten my login-id or password?
Can I activate social media like Whatsapp using iPlum number?
How to change my iPlum login-id, caller-id name or email?
How to change my iPlum password?
I get frequent logout or signout from the app
How can I message to short codes using iPlum?
Why I can’t connect or make calls using Wi-Fi or Carrier data?
I am not getting any sound on incoming call or text message notifications?
I am not able to hear audio in my iPlum app?
I am not receiving alerts for calls and messages when my app is closed?
What should I do if my app is not responding?
Why can’t I record audio for my iPlum message?
Why can’t I attach photos to my iPlum message?
Where is my iPlum phone number in the app?
I am not able to make calls. The spinner in my app keep circling?
When I change my phone, does my iPlum phone number change?
Why my iPlum number is not showing up as caller-id when I dial-out in some countries?
How to setup iPlum APIs for getting automatic usage logs?
Return to FAQ
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