iPlum: Frequently Asked Questions. Get detailed help for iPlum working.

Technical & Troubleshooting

How does music on hold (MOH) work?
Financial Sector Mobile Compliance
How does business hours feature work?
App Contacts and Secure Text Channels
How to do call recording using iPlum?
How to setup a fax line, send and receive faxes?
How does iPlum call forwarding works?
How to change voicemail settings: ringing time, ringtones, email alerts, transcriptions, size?
How to setup main iPlum number routing calls to multiple phones or users?
How does iPlum call transfer work?
How does Do-Not-Disturb (DND) work?
Why some incoming calls are going to my personal voicemail?
How to setup outgoing iPlum calls to flow via voice network instead of data network?
How to setup incoming iPlum calls to flow via voice network instead of data?
How does auto-text reply for texts & missed calls work?
How to setup advanced password policy?
How to delete a voicemail?
How to record voicemail greeting?
How to setup call connecting announcement?
How to record main greeting for Auto-attendant (IVR)?
How to change iPlum Caller-ID?
How to change from a local iPlum number to a toll-free number or toll-free to local?
How to add international contact for easy calling in iPlum?
How to setup call forwarding from external number to iPlum number while travelling?
How does enhanced voicemail work with bigger storage and voicemail transcription?
How to send a file or document using iPlum?
Why do I see iPlum audio in my iPhone recents?
I have forgotten my login-id or password?
Can I activate social media like Whatsapp or receive bank codes?
How to change my iPlum Login-id, Caller-id, Name or Email?
How to change my iPlum password?
I get frequent logout or signout from the app
How can I message to short codes using iPlum?
Why I can’t connect or make calls using Wi-Fi or Carrier data?
Permissions for iPlum app?
I am not receiving alerts for calls and messages when my app is closed?
What should I do if my app is not responding?
Why can’t I record audio for my iPlum message?
Why can’t I attach photos to my iPlum message?
Where is my iPlum phone number in the app?
I am not able to make calls. The spinner in my app keep circling?
When I change my phone, does my iPlum phone number change?
How does iPlum backup & restore work?
Why my iPlum number is not showing up as caller-id when I dial-out in some countries?
How to get iPlum app update from App Store instead of iCloud backup?
How to setup iPlum APIs for getting automatic usage logs?

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