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What is Online Electronic Fax?

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Why Get A Secure Online Business Fax Number?

Online faxing (also known as internet fax or cloud-based fax) is a hosted service, meaning you don't need to buy and install fax servers or any special software. It uses Internet Protocol (IP) to send and receive faxes online. Instead of installing dedicated machines to send and receive a fax, you can now accomplish that online using a secure portal.

Can I Use iPlum Fax For Exchanging Legal Documents?

Yes, you can use iPlum to securely send and receive legal documents. You can also use it in public sectors where you need compliance.

Can I Have Both Fax and Calling Number In the Same iPlum Master Account?

Yes, you can have multiple numbers of different types in your iPlum master account. For fax, you will use the iPlum portal exclusively to send and receive documents securely. For calling and texting, you will use the iPlum app.

Do I Need Any Special Hardware Or Software To Use The Fax Service?

No, you don't need any special hardware or software to send or receive a fax. iPlum manages it all in the cloud in your secure portal.

What Type Of Fax Numbers Are Available At iPlum?

iPlum provides both local and toll-free US and Canada numbers for your fax. We provide you access to millions of local and toll-free numbers with virtually the largest inventory of numbers on the internet. iPlum gives you direct access to search for a new toll-free number from the national registry of toll-free numbers without any middleman.

How To Add A Fax Line To My iPlum Account?

Please follow the steps to add a fax line to an existing iPlum phone number account. Steps

Can I Port-out My Fax Number?

Yes, for any reason, if you decide to port out your number to a different carrier, you can easily do that by following the port-out process in the iPlum portal.

Is iPlum Fax HIPAA Secure?

Yes, HIPAA and HITECH security is a process for the healthcare, medical, and therapy industries. iPlum provides HIPAA-compliant secure fax. Regardless of what industry you're in, a HIPAA-compliant fax line with iPlum ensures you and your clients are protected.

How To Send And Receive A Fax Online?

Login to the iPlum portal. Click on the fax icon and upload your PDF file to send a fax. Once the fax is delivered, you will get an email alert. Your received fax is stored in a secure online portal. The system will send you an email alert when you receive a fax. You can log in and download your received fax.

What Are The Advantages Of Cloud-Based Internet Fax?
  • No fax machine - no maintenance, no paper, toner expenditure, possible repairs, etc.
  • Online - Both sending and receiving a fax is done using a web interface, allowing you to use the service from any internet-connected device in the world.
  • Confidentiality - Your faxes are stored in a secure, password-protected online portal, which may be more private than a fax machine used by several people in the office.
  • No installation of software or hardware is required.
  • No installation of a physical telephone line.
How To Get A Business Fax Number With Security And Compliance?

iPlum continues to provide value-based business fax solutions for our users. Like our calling & texting business products, iPlum allows users to set up fax numbers at the industry's best prices with a simple and secure user interface. Setting up a fax number takes less than 3 minutes using our online portal.

Can I Get A Vanity Number For My Fax?

Vanity toll-free fax numbers are when you add your business name or service to the toll-free number, for example, 1-888-GET-HELP. iPlum provides you with the biggest selection of new vanity numbers on the internet since we are directly linked to the national registry to get a toll-free number.

Can I Port-in My Existing Number To iPlum And Use As Fax?

iPlum provides you with complete bidirectional porting. You can easily port a USA, Canada, or Toll-free number to the iPlum fax line. It can be a business or residential line. It can be a physical or virtual number. It can be a fax or non-fax number. iPlum will configure your number as a calling or faxing line based on the plan you select for that number when you port it into iPlum. Check step by step porting process here.

Can I Send a Fax To International Numbers?

Yes, you can send a fax to international numbers using iPlum.

iPlum provides HIPAA compliant efax with BAA

Can I Set Up a Phone Tree with HIPAA-Compliant Mobile Lines?

With iPlum, you can also set up Auto-Attendant with greetings and extensions to create a virtual mobile phone system for your healthcare practice. iPlum provides a wide range of phone tree features with call routing. You can set up your entire team with a virtual mobile phone system that is HIPAA-compliant for calling and secure texting.

How To Get HIPAA-Compliant Texting & Phone For Therapists?

iPlum is popular amongst therapists who need a simple and robust HIPAA-compliant texting & phone service for their practice. Practitioners get a dedicated phone number which acts as a separate second line on their existing mobile phone with its distinct visual screen, notification, and ringtone for calling and secure texting with clients. iPlum app provides two types of texting: Normal SMS and Secure Texting. One can do normal SMS for general purposes and secure texting with clients when exchanging healthcare information.

What is the Pricing for HIPAA Complaint Solution?

iPlum provides HIPAA compliance with BAA. Please check here for HIPAA pricing details.

Does iPlum Provide HIPAA Fax Line?

Yes, you can get a secure HIPAA-compliant fax line for sending and receiving faxes.

What is Canada’s PIPEDA and PHIPA compliance?

Canada’s PIPEDA stands for the Personal Information Protection and Electronic Documents Act. PIPEDA is targeted at a wider array of industries, including healthcare. It provides regulations for any business involved in commercial operations and the storage of personal data. PIPEDA is sometimes called the Canadian version of American HIPAA legislationPHIPA, the Personal Health Information Protection Act, is an additional piece of Canadian legislation that provides data privacy laws in the healthcare setting enacted by the province of Ontario.

When Is Text Messaging HIPAA Compliant?

The latest changes to Health Insurance Portability and Accountability Act 1996 (HIPAA) acknowledge that with rapid changes in technology and the workplace, private health information is more commonly accessed using smartphones, cell phones, tablets, and other mobile handhelds.There is a greater risk of private healthcare information being compromised, with devices being lost or stolen. Additionally, data can be compromised when mobile devices are used at open networks at carrier or Wi-Fi.

iPlum provides secure texting channels for HIPAA-compliant messaging. Doctors can initiate secure text channels with their patients. Patients get a free iPlum app to send a secure text to their doctor.

Does iPlum Provide a BAA (Business Associate Agreement) for HIPAA Compliance?

Yes, iPlum provides a BAA – Business Associate Agreement. To keep the highest level of security, every iPlum number has its own BAA. With an iPlum HIPAA-compliant secure number, BAA covers ePHI information.How to get my BAA after setting up my iPlum subscription?

Can I Add Additional HIPAA-compliant Phone Numbers For My Associates?

Yes, with an iPlum business account, you can set up multiple sub-accounts for your associates and give them a second line for their mobile, which is HIPAA compliant, and resolve any privacy issues for the entire team. Your associates will also have HIPAA Compliance, and HIPAA secure messaging, calling, voicemail, and texting on their iPlum line. All with our HIPAA-compliant app.

Can I Do Secure Texting With My Clients Using the Free iPlum App?

Yes, after you receive a call on any extension via IVR / Auto-Attendant, you can transfer the call to another iPlum or external number by pressing *7 (star 7) and entering the 10-digit phone number followed by #.

Can I Transfer or Port My Existing Number Into iPlum?

Yes, you can make your existing landline or mobile number HIPAA compliant by porting into iPlum. Check the step-by-step process here.

To Whom Do HIPAA Regulations Apply?

HIPAA and HITECH security regulations apply to all healthcare professionals, insurance companies professionals who provide health insurance, and any third-party service providers who have access to private health information.

Such organizations must ensure that their employees, contractors, sub-contractors, and brokers conform to HIPAA regulations. Organizations need to train all members on the procedures they should use when communicating sensitive patient data to prevent data breaches and HIPAA violations.

How To Secure Text Messaging For HIPAA Compliance?

Healthcare business organizations can use secure mobile applications like iPlum for HIPAA compliance. These apps have an encryption policy that keeps the data secure in them. The account can be easily locked by an administration so that the information can’t be accessed in case of a lost or stolen device.

Why Get A Secure Online Business Fax Number?
Online faxing (also known as internet fax or cloud-based fax) is a hosted service, meaning you don't need to buy and install fax servers or any special software. It uses Internet Protocol (IP) to send and receive faxes online. Instead of installing dedicated machines to send and receive a fax, you can now accomplish that online using a secure portal.
Can I Use iPlum Fax For Exchanging Legal Documents?
Yes, you can use iPlum to securely send and receive legal documents. You can also use it in public sectors where you need compliance.
Why Are Businesses Using Mobile Second Line Instead Of Landline For Employees?
Nowadays, employees are mobile. They are not tied to a desk at all times. Customers expect to reach them during business hours. Texting is becoming a modern tool. Landline doesn’t offer these options. More businesses are moving from fixed landline phones to a mobile second line for employees.
Why Are Businesses Using Mobile Second Line Instead Of Landline For Employees?
Nowadays, employees are mobile. They are not tied to a desk at all times. Customers expect to reach them during business hours. Texting is becoming a modern tool. Landline doesn’t offer these options. More businesses are moving from fixed landline phones to a mobile second line for employees.
Can I Have Both Fax and Calling Number In the Same iPlum Master Account?
Yes, you can have multiple numbers of different types in your iPlum master account. For fax, you will use the iPlum portal exclusively to send and receive documents securely. For calling and texting, you will use the iPlum app.
Do The Second Line Numbers At iPlum Have Multiple Paths For Simultaneous Calls?
iPlum has a unique proposition with any number of simultaneous calling paths to your iPlum number. Most vendors charge separately for each simultaneous path. At iPlum, the multiple paths are default in all iPlum numbers. This means you can receive any number of simultaneous calls without any blocking. This is especially useful if you are using iPlum as a front end to a business.
Can I Get A Local Number As a Second Line?
iPlum provides local numbers in all US and Canadian states. We provide access to millions of local numbers. You always get the option to choose your number from the iPlum numbers inventory.
Do I Need Any Special Hardware Or Software To Use The Fax Service?
No, you don't need any special hardware or software to send or receive a fax. iPlum manages it all in the cloud in your secure portal.
What Type Of Fax Numbers Are Available At iPlum?
iPlum provides both local and toll-free US and Canada numbers for your fax. We provide you access to millions of local and toll-free numbers with virtually the largest inventory of numbers on the internet. iPlum gives you direct access to search for a new toll-free number from the national registry of toll-free numbers without any middleman.
How To Add A Fax Line To My iPlum Account?
Please follow the steps to add a fax line to an existing iPlum phone number account. Steps
Can I Port-out My Fax Number?
Yes, for any reason, if you decide to port out your number to a different carrier, you can easily do that by following the port-out process in the iPlum portal.
Is iPlum Fax HIPAA Secure?
Yes, HIPAA and HITECH security is a process for the healthcare, medical, and therapy industries. iPlum provides HIPAA-compliant secure fax. Regardless of what industry you're in, a HIPAA-compliant fax line with iPlum ensures you and your clients are protected.
How To Send And Receive A Fax Online?
Login to the iPlum portal. Click on the fax icon and upload your PDF file to send a fax. Once the fax is delivered, you will get an email alert. Your received fax is stored in a secure online portal. The system will send you an email alert when you receive a fax. You can log in and download your received fax.
What Are The Advantages Of Cloud-Based Internet Fax?
  • No fax machine - no maintenance, no paper, toner expenditure, possible repairs, etc.
  • Online - Both sending and receiving a fax is done using a web interface, allowing you to use the service from any internet-connected device in the world.
  • Confidentiality - Your faxes are stored in a secure, password-protected online portal, which may be more private than a fax machine used by several people in the office.
  • No installation of software or hardware is required.
  • No installation of a physical telephone line.
How To Get A Business Fax Number With Security And Compliance?
iPlum continues to provide value-based business fax solutions for our users. Like our calling & texting business products, iPlum allows users to set up fax numbers at the industry's best prices with a simple and secure user interface. Setting up a fax number takes less than 3 minutes using our online portal.
Can I Get A Vanity Number For My Fax?
Vanity toll-free fax numbers are when you add your business name or service to the toll-free number, for example, 1-888-GET-HELP. iPlum provides you with the biggest selection of new vanity numbers on the internet since we are directly linked to the national registry to get a toll-free number.
Can I Port-in My Existing Number To iPlum And Use As Fax?
iPlum provides you with complete bidirectional porting. You can easily port a USA, Canada, or Toll-free number to the iPlum fax line. It can be a business or residential line. It can be a physical or virtual number. It can be a fax or non-fax number. iPlum will configure your number as a calling or faxing line based on the plan you select for that number when you port it into iPlum. Check step by step porting process here.
Can I Send a Fax To International Numbers?
Yes, you can send a fax to international numbers using iPlum.
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Additional Business Fax Questions

Can I Set Up a Phone Tree with HIPAA-Compliant Mobile Lines?

With iPlum, you can also set up Auto-Attendant with greetings and extensions to create a virtual mobile phone system for your healthcare practice. iPlum provides a wide range of phone tree features with call routing. You can set up your entire team with a virtual mobile phone system that is HIPAA-compliant for calling and secure texting.

How To Get HIPAA-Compliant Texting & Phone For Therapists?

iPlum is popular amongst therapists who need a simple and robust HIPAA-compliant texting & phone service for their practice. Practitioners get a dedicated phone number which acts as a separate second line on their existing mobile phone with its distinct visual screen, notification, and ringtone for calling and secure texting with clients. iPlum app provides two types of texting: Normal SMS and Secure Texting. One can do normal SMS for general purposes and secure texting with clients when exchanging healthcare information.

What is the Pricing for HIPAA Complaint Solution?

iPlum provides HIPAA compliance with BAA. Please check here for HIPAA pricing details.

Does iPlum Provide HIPAA Fax Line?

Yes, you can get a secure HIPAA-compliant fax line for sending and receiving faxes.

What is Canada’s PIPEDA and PHIPA compliance?

Canada’s PIPEDA stands for the Personal Information Protection and Electronic Documents Act. PIPEDA is targeted at a wider array of industries, including healthcare. It provides regulations for any business involved in commercial operations and the storage of personal data. PIPEDA is sometimes called the Canadian version of American HIPAA legislationPHIPA, the Personal Health Information Protection Act, is an additional piece of Canadian legislation that provides data privacy laws in the healthcare setting enacted by the province of Ontario.

When Is Text Messaging HIPAA Compliant?

The latest changes to Health Insurance Portability and Accountability Act 1996 (HIPAA) acknowledge that with rapid changes in technology and the workplace, private health information is more commonly accessed using smartphones, cell phones, tablets, and other mobile handhelds.There is a greater risk of private healthcare information being compromised, with devices being lost or stolen. Additionally, data can be compromised when mobile devices are used at open networks at carrier or Wi-Fi.

iPlum provides secure texting channels for HIPAA-compliant messaging. Doctors can initiate secure text channels with their patients. Patients get a free iPlum app to send a secure text to their doctor.

Does iPlum Provide a BAA (Business Associate Agreement) for HIPAA Compliance?

Yes, iPlum provides a BAA – Business Associate Agreement. To keep the highest level of security, every iPlum number has its own BAA. With an iPlum HIPAA-compliant secure number, BAA covers ePHI information.How to get my BAA after setting up my iPlum subscription?

Can I Add Additional HIPAA-compliant Phone Numbers For My Associates?

Yes, with an iPlum business account, you can set up multiple sub-accounts for your associates and give them a second line for their mobile, which is HIPAA compliant, and resolve any privacy issues for the entire team. Your associates will also have HIPAA Compliance, and HIPAA secure messaging, calling, voicemail, and texting on their iPlum line. All with our HIPAA-compliant app.

Can I Do Secure Texting With My Clients Using the Free iPlum App?

Yes, after you receive a call on any extension via IVR / Auto-Attendant, you can transfer the call to another iPlum or external number by pressing *7 (star 7) and entering the 10-digit phone number followed by #.

Can I Transfer or Port My Existing Number Into iPlum?

Yes, you can make your existing landline or mobile number HIPAA compliant by porting into iPlum. Check the step-by-step process here.

To Whom Do HIPAA Regulations Apply?

HIPAA and HITECH security regulations apply to all healthcare professionals, insurance companies professionals who provide health insurance, and any third-party service providers who have access to private health information.

Such organizations must ensure that their employees, contractors, sub-contractors, and brokers conform to HIPAA regulations. Organizations need to train all members on the procedures they should use when communicating sensitive patient data to prevent data breaches and HIPAA violations.

How To Secure Text Messaging For HIPAA Compliance?

Healthcare business organizations can use secure mobile applications like iPlum for HIPAA compliance. These apps have an encryption policy that keeps the data secure in them. The account can be easily locked by an administration so that the information can’t be accessed in case of a lost or stolen device.

How Is Business Fax Different Than Sending Document Via Email?

Online faxing is better than email because the documents don’t stay in inboxes. Emails can be hacked or accessed by multiple users. Sending documents via email has the advantage of simplicity, but it also means the data can be replicated easily in multiple places. It is harder to control security when documents are exchanged via email.

Does iPlum Charge Extra For Vanity Toll-Free Fax Numbers?

There are no extra charges for selecting your vanity number. You can choose a wild card toll-free number with a prefix like 800, 888, 877, 866, 855, 844, or 833. iPlum allows you to select your toll-free fax number based on your brand.

How Is Privacy Built Into iPlum Fax?

iPlum is a business-class service with 100% data protection. Unlike other services, we respect your privacy and fully protect your information. It is never shared with any third party. You get complete peace of mind.

How Does An iPlum Fax Number Help Your Business?

When your business has an iPlum fax number, your clients can securely send documents. It gives a positive look for your business that you accept all modes of communication. It gives an edge to you over the competition in terms of support and professionalism.

Can I Get A Business Fax Number Even If I Am Located Internationally?

Yes, you can get an iPlum low-cost business fax number even if you are located elsewhere in the world. iPlum makes that possible with our advanced communications platform.