Quick Guide – Terms

Auto Attendant (IVR) Examples

Additional Lines On Same Phone

Additional Lines On Different Phones

App-less Secure Texting with Clients

‍App Notifications

App Store iPlum App

Auto-Text Reply

Billing: Update Payment Mode

Billing: Move from App Store / Google Play iPlum Plan to Web Portal

Business Associate Agreement (BAA) for HIPAA compliance

Business Contacts

Business Contacts Bulk Upload

Business Master Account

Call Forwarding

Caller-ID Name Change

Cancel iPlum Service

Cancel Number Reactivate

Contacts, Phone Book

Delayed Call Forwarding

Do-Not-Disturb (DND)

Downgrade iPlum Plan

Employees or User Account

Extensions in Phone Tree

‍Fax

Forgot Password

Forgot Username

Google Play iPlum App

HIPAA Compliance

iPlum Number Change

Local Number to Toll-free or Reverse Conversion

Lock, Unlock sub-account

Login-ID Change

Move as Separate Account

Multiple Users for Main Number

Out of Office Greeting

Password Change

Password Policy Advanced

Port-in Your Number to iPlum

Phone Book Contacts

Phone Tree Examples

Reactivate Cancelled Phone number

Schedule Texting

Set as Primary Line

Secure Texting : General

Secure Texting: Setup

Split to Independent Account

Sound, Ringing Issues

Text Archive / Backup

Text Auto-reply

Toll-free number

Transcription of Voicemail

Unlock, Lock sub-account

Upgrade iPlum Plan

Voice Announcement before Ringing

Voicemail Greetings Recording

Voicemail Enhanced Plan

Voice Network Mode - Incoming Calls

Voice Network Mode - Outgoing Calls

First name

Last name

Email

Country

iPlum Login-ID

Payment Transaction ID

Type your request and reason for payment.

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