How to setup a fax line, send and receive faxes?
A) I have an existing iPlum phone line account.
I. New fax line
- Login iPlum portal https://my.iplum.com/.
- Create user: Dashboard || Users || Add User (Phone or Fax). Use an email address to setup a new user which will be used for setting up fax.
- Once the user is created: Dashboard || Users || Click iPlum Login ID of the User || Get iPlum Plan
- Once you have added the fax line, you can share that line with other users in the company: Dashboard|| Users || Click iPlum Login ID of the line to share || Settings|| Share Number
II. Port an existing fax number
- Login iPlum portal https://my.iplum.com/.
- Create user: Dashboard || Users || Add User (Phone or Fax). Use an email address to setup a new user which will be used for setting up fax.
- Once the user is created: Dashboard || Users || Click Login ID of the User || More || Port Number || Port-In form
- Enter the fax number you want to port and complete the process.
- Once you have added the fax line, you can share that line with other users in the company: Dashboard|| Users || Click iPlum Login ID of the line to share || Settings|| Share Number
B) I do not have an existing iPlum phone account.
I. New fax line
- Go to https://iplum.com/.
- Click “Sign in” at top right corner.
- Under New Account Setup, click white button “Get New Number”
- Search the number you want and select the fax plan to complete the purchase.
- Once you have added the fax line, you can share that line with other users in the company: Dashboard|| Users || Click iPlum Login ID of the line to share || Settings|| Share Number
II. Port an existing fax number
- Go to https://iplum.com/.
- Click “Sign in” at top right corner.
- Under New Account Setup, click white button “Port Existing Number”
- Follow the prompts to create an account, fill the port form and select the fax plan to complete the purchase.
- Once you have added the fax line, you can share that line with other users in the company: Dashboard|| Users || Click iPlum Login ID of the line to share || Settings|| Share Number
C) How to send and receive faxes using iPlum?
I. Sending fax
- Go to https://my.iplum.com/.
- Existing user login.
- In the left menu bar, you will see "Fax" option.
- Select tab "SEND" to initiate your fax.
- Enter the fax number and attach the file you want to fax. You can select a cover sheet if you would like.
II. Receiving fax
- You will get an email when there is a fax waiting for you.
- Go to https://my.iplum.com/.
- Existing user login.
- In the left menu bar, you will see "Fax" option.
- Select tab "RECEIVED" to download your fax.
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