How to setup a fax line, send and receive faxes?

A) I have an existing iPlum phone line account.

I. New fax line

  • Login iPlum portal   https://my.iplum.com/.
  • Create user:  Dashboard || Users || Add User (Phone or Fax).   Use an email address to setup a new user which will be used for setting up fax.
  • Once the user is created: Dashboard || Users || Click iPlum Login ID of the User || Get iPlum Plan
  • Once you have added the fax line, you can share that line with other users in the company: Dashboard|| Users || Click iPlum Login ID of the line to share || Settings|| Share Number

II. Port an existing fax number

  • Login iPlum portal   https://my.iplum.com/.
  • Create user:  Dashboard || Users || Add User (Phone or Fax).   Use an email address to setup a new user which will be used for setting up fax.
  • Once the user is created: Dashboard || Users || Click Login ID of the User || More || Port Number || Port-In form
  • Enter the fax number you want to port and complete the process.
  • Once you have added the fax line, you can share that line with other users in the company: Dashboard|| Users || Click iPlum Login ID of the line to share || Settings|| Share Number

B) I do not have an existing iPlum phone account.

I. New fax line

  • Go to https://iplum.com/.
  • Click “Sign in” at top right corner.
  • Under New Account Setup, click white button “Get New Number”
  • Search the number you want and select the fax plan to complete the purchase.
  • Once you have added the fax line, you can share that line with other users in the company: Dashboard|| Users || Click iPlum Login ID of the line to share || Settings|| Share Number

II. Port an existing fax number

  • Go to https://iplum.com/.
  • Click “Sign in” at top right corner.
  • Under New Account Setup, click white button “Port Existing Number”
  • Follow the prompts to create an account, fill the port form and select the fax plan to complete the purchase.
  • Once you have added the fax line, you can share that line with other users in the company: Dashboard|| Users || Click iPlum Login ID of the line to share || Settings|| Share Number

C) How to send and receive faxes using iPlum?

I. Sending fax

  • Go to https://my.iplum.com/.
  • Existing user login.
  • In the left menu bar, you will see "Fax" option.
  • Select tab "SEND" to initiate your fax.
  • Enter the fax number and attach the file you want to fax.  You can select a cover sheet if you would like.

II. Receiving fax

  • You will get an email when there is a fax waiting for you.
  • Go to https://my.iplum.com/.
  • Existing user login.
  • In the left menu bar, you will see "Fax" option.
  • Select tab "RECEIVED" to download your fax.
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