How to change voicemail settings: ringing time, voicemail to email alerts, transcriptions, size?
Voicemail Settings
Login iPlum portal https://my.iplum.com/.
Dashboard || Users || Click iPlum Login ID of the User || Settings || Voicemail. Click SETTINGS tab.
- Voicemail: Use the toggle switch to enable or disable voicemail on your iPlum line.
- Voicemail Transcription: Enable or Disable. Please update to Professional or Premium number plan to get voicemail transcription.
- Ringing Time: Select either 15 or 20 seconds. If you want to send calls directly to voicemail without ringing, select "Do Not Disturb".
- Voicemail To Email Alerts: Toggle ON if you want to receive alerts for voicemails.
Note: Check the box if you want to exclude calling number in email alerts for privacy and security compliance.
Note: Check the box if you have purchased Enhanced Voicemail plan but you want to exclude audio file and transcription in email alerts for privacy and security compliance. - Set Additional Emails For Voicemail Alerts: Enter additional emails to send voicemail alerts separated by semicolon.
Helpful links:
How to create custom or professional voicemail greetings for iPlum?
How to update for enhanced voicemail with bigger storage and voicemail transcriptions?
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