Text Error - Insufficient Credits

What does this error mean?

There are three reasons for this error:

a) If you have Measured iPlum plan, you may be out of usage credits. You can buy additional credits either in the iPlum app Settings or online at iPlum portal.

You can also upgrade to unlimited plan.
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b) If you have Unlimited iPlum plan for US or Canada, and you are sending text in your plan country, it may have reached fair Usage threshold. You can buy additional credits either in the iPlum app Settings or online at iPlum portal.

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c) If you have Unlimited iPlum plan for US or Canada, but you are sending text outside your plan country, you can buy global credits either in the iPlum app Settings or online at iPlum portal.

Note: Check the number you are calling or texting. If the number is missing +1, it may be recognizing it as international number.

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Auto-Load: Login to iPlum portal https://my.iplum.com and enable Auto-Load option in “Billing” section.

This will allow the system to load one-time usage credits when the plan credits get exhausted, and those same credits will be subsequently used as “overlay” for that number subscription plan for 1 year whenever you have used your allocated monthly usage plan credits.

1 credit = 1 cent (2,000 credits for $20)

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Helpful links:

All frequently asked questions.