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The article discusses the limitations of standard SMS for doctors, procedures for securely texting lab results, and how services such as iPlum can enhance your practice's patient communication process.

The article discusses the limitations of standard SMS for doctors, procedures for securely texting lab results, and how services such as iPlum can enhance your practice's patient communication process.

The article explains how to respond, assess notification requirements, and document your findings. It also examines how a HIPAA-compliant phone service, such as iPlum, can form part of your preparations for device loss and allow authorized colleagues to continue responding to patient communication.

The article discusses when preservation obligations arise, which information attorneys should retain, and how to prepare documents for production. It also explains how iPlum's business text archiving can form part of your firm's communication retention procedures.

The following sections explain how to preserve client text messages for litigation, organize them for retrieval, and protect them against deletion. They also discuss how to integrate iPlum into your firm's setup to retain and access client correspondence. We’ll start with how to preserve client messages for litigation.

Below, we discuss those capabilities and the considerations that should inform your firm’s purchasing decision.

A Bring Your Own Device (BYOD) policy can help establish how advisors conduct business on personal phones and how your firm retains and supervises those communications. Below, we explain how to put those requirements into practice.

While HIPAA doesn't explicitly ban text messaging, it requires healthcare practices to apply appropriate administrative, physical, and technical safeguards to patient data.Read on as we explore SMS, HIPAA compliance, and how iPlum allows you to send secure patient messages.

You don't have to use a medical answering service, especially if you're trying to cut down costs. There are other effective medical answering service alternatives that don’t eat into your budget. Below, we zero in on seven of those.

Automatic call recording gives firms a reliable record of those conversations, rather than relying on advisors to remember to press a button on every call. We’ll tell you how the iPlum financial compliance line offers that and more.

In this article, we compare five HIPAA-compliant texting solutions for clinics so you can choose confidently.

A shared phone number gives authorized clinic employees access to the same practice line. With iPlum’s Line Sharing, multiple users can make and receive calls, send texts, and view message history from the shared number using their own iPlum accounts.