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In this article, we'll tell you how to get a second phone number for business in minutes. We'll show you the number options available, the features worth paying for, and how iPlum sets you up in minutes, from choosing an area code to testing your new line.

In this article, we'll break down the new rules, what regulators expect, and where iPlum comes in when client communication contains sensitive personal information.

In this article, we break down what "free" messaging apps really cost your law firm, and how a purpose-built phone system for attorneys like iPlum closes those gaps.

Great medical care can bring a patient to your healthcare facility. However, your communication setup determines whether they return. In this article, we'll explain what communication accessibility means in healthcare, why it influences patient retention, and what poor access costs your practice.

Bringing a new therapist, associate, or staff member into your private practice is exciting. And if you miss one step, you could face billing delays, exposed patient information, or confusion during appointments. So, where should you start? We'll answer that question with a five-point checklist for new therapists and staff onboarding.

Your phone, in all likelihood, plays a central role in your private practice. So, the question is: how do you communicate from a mobile device while protecting patient privacy? We'll answer that question with a five-point checklist for HIPAA-compliant mobile communication.

Switching from Google Voice does not mean losing the phone number your clients already know.

Most people assume email protects sensitive information better than text messages. The reality, however, is different. Neither channel protects patient data on its own. Read on as we breakdown the details.

In this article, we'll walk through the rules, examples, channel requirements, and how iPlum allows you to send secure patient reminders.

In this comprehensive guide, we'll cover what most clinics pay for a business phone system. You'll also see how iPlum compares, with HIPAA-compliant calling and texting starting at $14.99 per user per month.

Missed calls usually trace back to fixable phone setup problems, not lazy staff. A few adjustments, such as automated call routing, smart forwarding, and instant text replies, can ensure every call is answered, even at midnight.

A patient communication workflow can help end the improvisation. It allows you to create a repeatable routine that decides who answers every call, text, and voicemail, and how quickly. This article walks through building that routine from scratch, step by step, and how the iPlum HIPAA compliance solution comes in.