How to change iPlum Caller-ID?

What is the Caller-ID for my outbound iPlum calls?

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When you first sign up, the caller-ID is your iPlum name.  You can change it any time by changing your name in iPlum portal or iPlum app.

1. Login to secure online portal https://my.iplum.com.
2. Dashboard || Users || Click iPlum Login ID of the User || Settings || Profile & Permissions
3. You will see different options you can edit.

Login ID: Click on the pencil icon next to it and update the login-id to a different mobile number or email.  The system will send a verification code to the new login-id which when verified becomes new login id of the account.

Email: Click on the pencil icon next to it and update to new email. The change is instant.

Name: Click on the pencil icon next to it and update to new name.  It can take up to 48 hours to propagate new Caller-ID name.  Name is propagated only for local numbers.  

Note: For Toll-free numbers it will show name as "Toll-free".

Caller ID (Outgoing): Click on the pencil icon next to it and choose between user's number, primary iPlum number or other iPlum numbers on the account.

How can I make a user account to show the primary iPlum number as its Caller-ID?

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You have a choice to set caller-id based on phone numbers in your iPlum account. By default caller-id is the iPlum name and number for that user account.
If you wish, you can change the user's caller-id to another iPlum number within same team account.

1. Login to secure online portal https://my.iplum.com.
2. Dashboard || Users || Click iPlum Login ID of the user || Settings || Profile & Permissions

Caller ID (Outgoing): Click on the pencil icon next to it and choose between user's number, primary iPlum number or other iPlum numbers on the account.

Helpful links:

How to change my iPlum Login ID?

How to change my Password or I have Forgotten my Password?

How to change my iPlum Email?