Quick Guide – Terms

Auto Attendant (IVR) Examples

Additional Lines On Same Phone

Additional Lines On Different Phones

App Notifications

App Store iPlum App

Auto-Text Reply

Business Associate Agreement (BAA)

Business Contacts

Business Master Account

Call Forwarding

Caller-ID Name Change

Cancel iPlum Service

Cancel Number Reactivate

Contacts, Phone Book

Delayed Call Forwarding

Do-Not-Disturb (DND)

Downgrade iPlum Plan

Employees or User Account

Forgot Password

Forgot Username

Google Play iPlum App

HIPAA Compliance

iPlum Number Change

App Store / Google Play iPlum Plan move to Web Portal

Local Number to Toll-free or Reverse Conversion

Login-ID Change

Multiple Users for Main Number

Out of Office Greeting

Password Change

Password Policy Advanced

Port-in Your Number to iPlum

Phone Book Contacts

Reactivate Cancelled Phone number

Sound, Ringing Issues

Text Archive / Backup

Text Auto-reply

Toll-free number

Transcription of Voicemail

Upgrade iPlum Plan

Voice Announcement before Ringing

Voicemail Greetings Recording

Voicemail Enhanced Plan

Voice Network Mode - Incoming Calls

Voice Network Mode - Outgoing Calls

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