(IVR)
Why Get an iPlum Canada Phone Number for Your Business?
An iPlum Canada phone number gives you a dedicated business number for calling and texting while using your existing mobile device. It can be useful for Canadian businesses that want a separate business line as well as organizations outside Canada that need a Canadian number to communicate with Canadian customers. iPlum also offers U.S. and Toll-Free business numbers.
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- Employees are mobile. They are not tied to a desk at all times, and the clients expect to reach them during business hours.
- Texting is becoming a modern tool. Landline doesn’t offer these options.
- iPlum Canada phone number works with the existing carrier network. No need to change the phone or plan.
- Separate everything, including ringtones and voicemails.
- Set up Phone Tree and extensions.
50+ Calling & Texting Features
Customer Service (U.S. Based)
Local & 800 Toll-Free Numbers
Number Portability
Call Mode: Voice Network or Wi-Fi/Data
True Caller-ID with Call Return
Phone-Tree & Extensions
Business Team Account
Business Hours
Domestic Calling
International Calling
Secure Texting
Domestic Texting
International Texting
MMS: Audio, Photo, Video, Short-codes
Cloud Voicemail
Email Alerts for Voicemail
Custom Voicemail Greeting
Call Notifications
Transcriptions for Voicemail
Out-of-Office Greeting
Custom Auto Attendant Greeting
Call Transfer
Music on Hold
Create Forwarding Extensions
Call Management Rules
Text to Speech Greetings
Signature Text
Auto-Text Missed Calls & SMS
Auto-Text Business Hours
Auto Attendant (IVR)
Fax
Business Contacts
Favorites Address Book
Text Archiving, Backup
Text to Email
Schedule Text
Pin Text
Multiple Call Forwarding – Global
Multiple Inbound Paths
Call Recording
Announcement Call Recording Compliance
Calling & Texting Logs
Do Not Disturb
Password Lock
Reactivate Number
Change/Swap Number
Block Phone Numbers
Ringtones & Message Tones
HIPAA & HITECH Compliance
BAA: Business Associate Agreement
AES-256 Data Encryption & PKI Cryptography
Bring-Your-Own-Device ready (BYOD)
Cloud-Based Group Management Console
REST APIs for Usage Management
Universal Links for Developer Integration
iPhone & iPad
Android: Smartphone, Tablet, Chromebook
23 Languages, 200 countries
Additional iPlum Canada Number Questions
Yes, the iPlum Canada number has its own calling, texting, distinct ringtones, and voicemail.
You get a separate line with great features. There is no need to change the primary carrier on your phone.

iPlum gives you flexibility in how Canada business calls are connected. You can use your mobile voice network while maintaining your iPlum business Caller ID, or use Wi-Fi/mobile data when appropriate. This dual-mode capability lets you choose the calling method that works best for your location and network conditions.

Yes, you can get a local Canada number with its first 3 or 6 digits. We have a large inventory of Canada numbers and provide those options to our users to choose from at the time of signup.

iPlum provides full portability for both mobile and landline Canadian numbers: Port-in and Port-out. Process to port number into iPlum.

Yes, you can get an iPlum low-cost number even if you are located elsewhere in the world. iPlum makes that possible with our advanced communications platform.

Yes. Call recording is available with applicable iPlum plans. For compliance workflows, iPlum can provide a recording consent announcement for incoming calls. Businesses are responsible for complying with applicable call-recording and consent laws.

iPlum is designed for professional business communications with privacy and security-focused capabilities. A dedicated iPlum Canada business number helps keep business calling, texting and voicemail separate from personal mobile communications.

Yes, iPlum provides simultaneous calling paths for your iPlum number. This is especially useful if you are using iPlum for your business and expect more than one caller at any time. The callers will never get a busy tone. If you are using iPlum free Auto Attendant / IVR, the callers will hear the greetings and get transferred to various extensions.

At iPlum, you can set up a master account and add more lines for other users. You can manage permissions for various users. The system allows reallocating numbers. When a user leaves the organization, you can easily reallocate that to a new employee without the need to cancel the plan. Process to set up an iPlum master account with multiple users?

Yes. You can create an iPlum Phone Tree with a professional greeting and extensions to route callers to users, departments, voicemail, announcements or external numbers. Phone Tree can be configured for simple or advanced business call-routing requirements.

Yes. iPlum supports business SMS and MMS texting on eligible Canada numbers. When you port an eligible Canadian number to iPlum, texting can be enabled for supported number types.
Additional iPlum Canada Number Questions
Yes, the iPlum Canada number has its own calling, texting, distinct ringtones, and voicemail.
You get a separate line with great features. There is no need to change the primary carrier on your phone.

iPlum Auto Attendant, IVR, or Virtual Digital Receptionist is $0 (Free) with any iPlum local or toll-free phone number subscription. There is no hidden cost.

One can create unlimited extensions and forward them to the same or different iPlum or external numbers. You can make extensions ring to single or multiple numbers in sequential or simultaneous call routing flow. Check out the examples here.

iPlum numbers provide dual reliability when used as a second line on the mobile phone. You get the best call quality in any situation with one of the most reliable business solutions. In either case, your iPlum caller ID is transmitted to the end user keeping full privacy.

Yes, you can enable the call recording feature. You automatically get an email alert when you have a recording that you can play in the iPlum online portal or the iPlum app. This feature also includes an optional "Consent" message which you can play for incoming calls if your state requires it.

Yes, you can set up an account and then add "Additional Lines" to manage phone numbers and features for your users centrally from the cloud-based console. You can change call flows for Auto-Attendant extensions, set up greeting, and more using the iPlum portal. How to set up an iPlum account with multiple users?

iPlum Auto-Attendant, IVR is a business class service. We provide various compliance services, including HIPAA and HITECH. We respect your privacy and fully protect your information. It is never shared with any third party. You get complete peace of mind.

- Get a new iPlum business number and set up your auto-attendant.
- Transfer or port your existing number into iPlum.
- Use your existing number and set call forwarding from it to an iPlum number where you set up auto-attendant.

Yes, after you receive a call on any extension via IVR / Auto-Attendant, you can transfer the call to another iPlum or external number by pressing *7 (star 7) and entering the 10-digit phone number followed by #.

Yes, iPlum Auto-Attendant has a unique proposition with simultaneous calling paths to your iPlum number. Most vendors charge separately for each simultaneous path. iPlum system provides multiple paths by default for all iPlum numbers. It allows you to receive any number of simultaneous calls without any blocking. This is especially useful if you are using iPlum as the main number for your business.

Yes, with iPlum's advanced Cloud platform, you can use iPlum services no matter where you are physically located in the world.








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