If you are dealing with client healthcare information either directly or indirectly, you need HIPAA compliance for privacy and secure communication.
Login to your iPlum online account https://my.iplum.com.
Click iPlum Login ID of the User
Click action: “HIPAA Compliance”. It will take you to the prerequisites step by step.
Each iPlum number in your account (phone or fax) has its own BAA for HIPAA compliance. BAA is valid for one year and auto-renews annually in your account when you maintain the prerequisite plans.
iPlum Phone/Fax Number Plan
Annual Unlimited Number Plan.
$8.99 for U.S. local number or $11.99 for Canada local number or $14.99 for Toll-free number.
These plans are paid annually.
Note: If you decide to get month to month plans, please check section-C below for BAA requirements.
Security and Backup Add-on Plan
Business Associate Agreement (BAA)
iPlum provides BAA annually for each iPlum number after you get and maintain the “Security and backup” add-on plan along with iPlum number plan. BAA is free when you have iPlum Annual Unlimited Number, otherwise it is $20 per year. You can upgrade from month to month number plan or annual measured plan to annual unlimited plan to get BAA fee waived off.
Important: If you forward iPlum calls to outside non-iPlum external numbers using call forwarding or some other mechanism, they are not HIPAA compliant.