bg image

HIPAA: Business Associate Agreement

Note: When you setup iPlum account and choose HIPAA compliance in the iPlum portal, the system will automatically guide you with correct plans.




Who needs HIPAA compliance?

If you are dealing with client healthcare information either directly or indirectly, you need HIPAA compliance for privacy and secure communication.




Where to get your BAA for HIPAA Compliance?
  1. Login to your iPlum online account https://my.iplum.com.

  2. Dashboard || Users || Click iPlum Login ID of the User

  3. Click action: “HIPAA Compliance”. It will take you to the prerequisites step by step.




How many lines do I need for my company?

Normally for call/text you will need phone line plans equal to number of users in your company. For fax service you will need only 1 fax line plan across all users in the company.




Phone line pricing for HIPAA compliance (A + B + C)?

Each iPlum number in your account gets its own BAA. BAA is valid for one year and auto-renews annually in your account when you maintain the prerequisite plans.


Example: US local number phone plan with HIPAA compliance per user:
$14.98/mo paid annually (=8.99 + 5.99): Unlimited calling, texting + Security & backup for HIPAA compliance + Unlimited Secure Texting + BAA


Details:

  1. iPlum Annual Unlimited Call/Text Number Phone Plan

    • U.S. local number: $8.99/mo paid annually
      or
      Canada local number: $11.99/mo paid annually
      or
      Toll-free number: $14.99/mo paid annually



  2. Security & Backup Add-on Plan for HIPAA compliance


  3. Security & Backup Enhanced ($5.99/mo paid annually or $6.99/mo paid monthly)
    Includes: Security and backup of business contacts, text; HIPAA compliance, Unlimited secure text channels; Text to email.
    Learn how secure texting works.




  4. Business Associate Agreement (BAA)

    BAA is provided “Free” when you have above annual plans (A & B). Each iPlum number has its own BAA.

    (Note: If you have purchased monthly number plan (A) and security with backup plan (B), you can still get BAA for $20 annual fee.)





Fax line pricing for HIPAA compliance (A + B + C)?

Generally you will need only 1 fax line for your company which all users can share. BAA is valid for one year and auto-renews annually in your account when you maintain the prerequisite plans.


Example: US local number fax plan with HIPAA compliance:
$12.41/mo paid annually (=8.99 + 3.42): Unlimited faxing + Fax HIPAA compliance + BAA


Details:

  1. iPlum Annual Unlimited Fax Number Plan

    • U.S. local number: $8.99/mo paid annually
      or
      Canada local number: $11.99/mo paid annually
      or
      Toll-free number: $14.99/mo paid annually



  2. Security & Backup Add-on Plan for HIPAA compliance


  3. Security & Backup Basic ($3.42/mo paid annually or $3.99/mo paid monthly)
    Includes: HIPAA compliance.




  4. Business Associate Agreement (BAA)

    BAA is provided “Free” when you have above annual plans (A & B).

    (Note: If you have purchased monthly number plan (A) and security with backup plan (B), you can still get BAA for $20 annual fee.)