HIPAA: Business Associate Agreement

Note: Each iPlum number has its own BAA for HIPAA compliance.

1. Login to your iPlum online account https://my.iplum.com.

2. Click: Accounts || Select Line || HIPAA Compliance

3. Follow the process to update any plans and download your BAA (Prerequisites explained below).

1. Backup Plan for Data Encryption.
   

• Backup Basic ($2.99):
  Includes: Encrypted Data, Backup & Restore Texts, Business Contacts, Fax, and 10 Secure Text Channels.
  

OR

• Backup Enhanced ($6.99):
  Includes: Backup Basic Features + Unlimited Secure Text Channels.



Note: Choose $2.99 add-on plan when you have less than 10 clients for secure texting or you have an iPlum fax line otherwise choose $6.99 plan for unlimited secure text channels.
1 Client = 1 Secure text channel.

To learn how secure texting works, please check this FAQ.





2. iPlum Number Plan for HIPAA:
   

• iPlum Annual Unlimited Plan.




OR

• Upgrade from any other plan (month to month plans or annual measured plan) to Annual Unlimited plan.
  Accounts || Select Line || Manage Plans || Number Plan || Change




OR

• Pay annual fee of $20 for BAA for any non-Annual Unlimited plan. (This option will automatically show up when you don’t have either of above while you are in process of setting HIPAA Compliance option in iPlum portal).