If you are dealing with client healthcare information either directly or indirectly, you need HIPAA compliance for privacy and secure communication.
Login to your iPlum online account https://my.iplum.com.
Dashboard || Users || Click iPlum Login ID of the User
Click action: “HIPAA Compliance”. It will take you to the prerequisites step by step.
Normally for call/text you will need phone line plans equal to number of users in your company. For fax service you will need only 1 fax line plan across all users in the company.
Each iPlum number in your account gets its own BAA. BAA is valid for one year and auto-renews annually in your account when you maintain the prerequisite plans.
Example: US local number phone plan with HIPAA compliance per user:
$14.98/mo paid annually (=8.99 + 5.99): Unlimited calling, texting + Security & backup for HIPAA compliance + Unlimited Secure Texting + BAA
Details:
iPlum Annual Unlimited Call/Text Number Phone Plan
Security & Backup Add-on Plan for HIPAA compliance
Security & Backup Enhanced ($5.99/mo paid annually or $6.99/mo paid monthly)
Includes: Security and backup of business contacts, text; HIPAA compliance, Unlimited secure text channels; Text to email.
Learn how secure texting works.
Business Associate Agreement (BAA)
BAA is provided “Free” when you have above annual plans (A & B). Each iPlum number has its own BAA.
(Note: If you have purchased monthly number plan (A) and security with backup plan (B), you can still get BAA for $20 annual fee.)Generally you will need only 1 fax line for your company which all users can share. BAA is valid for one year and auto-renews annually in your account when you maintain the prerequisite plans.
Example: US local number fax plan with HIPAA compliance:
$12.41/mo paid annually (=8.99 + 3.42): Unlimited faxing + Fax HIPAA compliance + BAA
Details:
iPlum Annual Unlimited Fax Number Plan
Security & Backup Add-on Plan for HIPAA compliance
Security & Backup Basic ($3.42/mo paid annually or $3.99/mo paid monthly)
Includes: HIPAA compliance.
Business Associate Agreement (BAA)
BAA is provided “Free” when you have above annual plans (A & B).
(Note: If you have purchased monthly number plan (A) and security with backup plan (B), you can still get BAA for $20 annual fee.)