Mobile IVR with Attendant & Extensions


“Our staff works outdoor. We needed an IVR solution which could be extended to mobile phones with separate business lines. iPlum specializes that with best cost & features.” Welley Trucking

What is Mobile IVR or Phone Auto Attendant?

Mobile IVR or Auto Attendant is a voice menu system that plays a greeting and allows callers to be transferred to an extension. You can setup one or multiple extensions with different options.

iPlum has an innovative approach to flexible virtual IVR for mobile workforce. It is light weight and easy to setup with few clicks.

What is IVR or Phone Auto Attendant cost?

Free. Cost of iPlum Mobile IVR or Auto Attendant or Virtual Digital Receptionist is $0. You can add this feature to any iPlum local or toll free phone number subscription. There is no hidden cost. There is no contract at iPlum.

How is privacy built into iPlum?

iPlum is a business class service with complete data protection. Unlike free services which share your meta data, we respect your privacy and fully protect your information. It is never shared with any third party or put into any advertisements. You get complete peace of mind.

phone_iphone

HD Calling

message

Messaging

mic

Recording

voicemail

Voicemail

signal_cellular_alt

Carrier, Wi-Fi

dialpad

Porting

devices

Auto Attendant

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IVR, Extensions

language

International

Comprehensive iPlum Features:

    arrow_forward_ios U.S., Canada or Toll-free Number.

    arrow_forward_ios Dual Mode Reliability: Use Your Carrier PSTN Calling Network or Wi-Fi/Data for Calls.

    arrow_forward_ios Domestic & International Calling, Roaming.

    arrow_forward_ios Domestic & International Multimedia Messaging (Audio, Photo, Text, Video), Short-codes.

    arrow_forward_ios Cloud Voicemail with Email Alert.

    arrow_forward_ios True Caller-ID with Call Return.

    arrow_forward_ios IVR or Auto Attendant or Virtual Digital Attendant.

    arrow_forward_ios Multiple Forwarding Extensions.

    arrow_forward_ios Auto-Reply Text for Missed Calls.

    arrow_forward_ios Signature Text.

    arrow_forward_ios Text Archiving.

    arrow_forward_ios Port-in or Transfer an Existing Number to iPlum.

    arrow_forward_ios Advanced Call Forwarding – Global.

    arrow_forward_ios Multiple Inbound Paths.

    arrow_forward_ios Call Recording.

    arrow_forward_ios Do Not Disturb.

    arrow_forward_ios Business Hours.

    arrow_forward_ios Block Phone Numbers.

    arrow_forward_ios Ringtones.

    arrow_forward_ios HIPAA & HITECH Compliance with BAA.

    arrow_forward_ios AES-256 Data Encryption & PKI Cryptography.

    arrow_forward_ios Bring-Your-Own-Device ready (BYOD).

    arrow_forward_ios Cloud Based Group Management Console.

    arrow_forward_ios REST APIs for Usage Management.

    arrow_forward_ios iOS & Android ready.

    arrow_forward_ios 23 Languages, 200 countries.

My business has multiple mobile users. Can I use iPlum Auto Attendant with Extensions?

Yes, you can create as many extensions as you want. You can set your extensions to be 1, 2, 3 or 101, 102, 204 etc. It can also be a mix of single & multiple digits.

Each extension can be set to ring to one or multiple numbers in simultaneous or sequential ringing pattern. These numbers can be iPlum numbers, external domestic or international numbers. You can change extensions anytime. Examples

I am a solo professional, I want to setup multiple extensions for sales, support …?

Give your callers a professional tone. Setup iPlum auto-attendant & configure your extensions to dial your iPlum number. The callers will hear the greeting and by selecting your short extension they will be able to reach your iPlum number. If you don’t pick up it will go to your iPlum voicemail which you will be notified via email. Examples

Can I get iPlum IVR / Auto Attendant feature even if I am located internationally?

Yes, you can get an iPlum phone system from anywhere in the world. iPlum makes that possible with our advanced communications platform.

Does iPlum provide Call Recording with its IVR / Auto Attendant?

Yes, iPlum provides call recording feature. For compliance it includes an optional “Consent” message which you can play for incoming calls if your state requires it. You automatically get an alert via email when you have a recording which you can play in the iPlum online portal or iPlum app.