02 Sep 2016

How does iPlum business team account work?

02 Sep 2016

The iPlum business team account is a convenient way to centrally manage multiple iPlum accounts from a cloud based portal.


  • Add and manage multiple sub-accounts.

  • Allocate phone numbers and usage credits.

  • Setup auto-attendant and extensions.

  • Consolidate and transfer billing from individual to group account.



Step by Step Process:

  1. Signup an iPlum account:

    1. At iPlum website click Signup at top right corner.

    2. Enter an existing physical mobile or landline number to open an account. This number will become your login for the new account. It will not change any services or carrier on this number.

    3. Note: To port your existing number into iPlum. You can use the porting number as your login but if this number is a virtual number, first setup an iPlum account with a physical mobile or landline number and then port your virtual number into iPlum account using these additional steps.

    4. Verify Code: iPlum will send you a code. It will come as text message to your mobile or an automated phone call to your landline number.

    5. Register: Enter your information to setup the new account.

  2. Dashboard: Login to your iPlum online account. https://my.iplum.com

  3. Get iPlum Phone Number: Click Dashboard >> Phone Plan >> Select Account >> Subscription (U.S., Canada or Toll-free).

  4. Add Sub-Accounts in your Team Account

    • To add a new iPlum account:

      1. Click “Add Sub-Account”. Enter new physical mobile phone number or email. Landline or virtual numbers not allowed when adding Sub-Accounts.

      2. The user will receive a link via phone text or email based on input.

      3. Once the user clicks the link, it will take them to the page where they will enter a new password for their account.

      4. The user is now connected to your administrator account. You will be notified via email.

      5. You can assign the “Phone Plan” to the user using iPlum portal.

      6. The user would download iPlum app, login into it and start using it.



    • To attach an existing iPlum Account to your Business Team Account:

      1. Click “Add Sub-Account”. Enter its Login.

      2. The user will receive a link.

      3. Once the user clicks the link, it will connect them to your administrator account. You will be notified via email.

      4. You can login to the iPlum portal and assign the “Phone Plan” to the user.

      5. You can assign the “Phone Plan” to the user using iPlum portal.

      6. The user will see the new iPlum number assigned to them in their iPlum app.

  5. (Optional) Enable Auto-Attendant to setup welcome greetings and extensions for various users.

  6. Download iPlum app from Apple iTunes or Google Play on your smartphone or tablet, login and start using it.





Other topics:

How to setup your main iPlum number to ring multiple phones or users?

How iPlum mobile phone system with auto-attendant works?

How to setup Call Forwarding from iPlum number to an external domestic or international number?

How to port my existing number to iPlum?

How to block numbers from calling my iPlum?

How to get unlimited inbound calling to my iPlum number?

What is iPlum Toll-free number?

What is iPlum Canada number?