04 Sep 2016

How does iPlum business team account work?

04 Sep 2016
The iPlum business account is a convenient way to manage all your users in one place, from a cloud based portal. The group of users you manage may consist of employees in a business or a large corporation, or could even be just your family members.

  • Add and manage multiple users
  • Allocate phone numbers and credits
  • Consolidate and transfer billing from individual to business account
  • Monitor usage of credits


  • There are no extra charges for using iPlum business account.

    Step by Step Process:

    1. Login: If you will be the owner of the business account, first make sure you have installed and activated iPlum app on your mobile device from the Apple App Store or Google Play store. Then go to the web page My iPlum Account and login using the credentials that you used to activate your iPlum app.

    2. You are now logged into your iPlum account.


    3. Billing setup: In the left menu, select “Billing” and setup your PayPal payment method. This will be your default payment method for all purchases. To keep the highest level of security only PayPal is accepted for payments. If you don’t have a PayPal account, please set it up at PayPal site.

    4. Note: In case you have already set up an iPlum subscription in App Store or Google Play, you can move your future subscriptions conveniently to this PayPal account. Any new number plan purchased using PayPal will automatically add additional duration to the existing subscription period so that the user will never lose any previously paid up period. Once you have moved your subscription to the web business account, you don’t roll it back to the App Store since these are two separate billing systems.

    5. Set team account: Select “Profile” and check the option, “I want to manage other iPlum users in this Account”.

    6. To add a brand new user in your account: Click “Add User” and enter their phone number (mobile or landline) and an email. You can associate them with a credits plan. Each user will receive a message with link to download the iPlum app and the unique “Business Transfer code” for moving the account to the business account. The user would download iPlum app from App Store or Google Play. After fully registering the app, they would choose Settings >> Business Account and enter Transfer code. They will part of your business account. Now you can assign iPlum number to them.

    7. To add an existing iPlum user in your account: Click “Add User” and enter their iPlum Login ID and an email. The Login ID is the phone number which the user has used to signup for iPlum app. The user will receive a message with a unique “Business Transfer code” for moving their iPlum account to the business account. They would choose Settings >> Business Account and enter Transfer code. They will part of your business account. If they don’t have iPlum number you can assign it to them.

    8. Portover an existing number: If you want to transfer an existing phone number to iPlum, please follow the simple process here and get same low rate of $1/month.


    Downloaded iPlum App? Now start configuring the business account for your group.





    Other topics:

    How iPlum works and how much it costs?

    How to setup Call Forwarding from iPlum number to an external US or International number?

    How to setup multiple phone numbers in my iPlum account?

    How to port my existing number to iPlum?