02 Sep 2016

How does iPlum business team account work?

02 Sep 2016
The iPlum business team account is a convenient way to manage all your users in one place, from a cloud based portal. The group of users you manage may consist of employees in a large business or just few family members.

  • Add and manage multiple users
  • Allocate phone numbers and credits
  • Consolidate and transfer billing from individual to business account
  • Monitor usage of credits

  • There are no extra charges for using iPlum business account.


    Step by Step Process:

    1. Signup an iPlum account:

      1. On your computer or tablet browser go to iPlum website and click Signup at top right corner.

      2. Enter your existing mobile or landline phone number to start setting up an iPlum account. This number will become your login-id for the new account. It will not change any services or carrier on this number.

      3. If you are setting up an iPlum account to port a number, you can use it as your login-id. If this number is a virtual number, first setup an iPlum account with a regular mobile or landline number and then port your virtual number into iPlum account.

      4. Note: If you have already downloaded iPlum app using Apple iTunes or Google Play and setup a new account, you can directly login to your iPlum online account https://my.iplum.com/ and proceed to Step-2.


      5. Verify Code: iPlum will send you a code via text message to your mobile or an automated phone call to your landline number.

      6. Register: Enter your information to setup the new account.

    2. Dashboard: Login your iPlum online account. https://my.iplum.com

    3. Get iPlum Number Plan: Click “Dashboard” on the left menu and select “Phone Number”. If you are getting a new iPlum number, you will be prompted to select a subscription plan and then an iPlum phone number either by area-code or state.

      Note: If you have already set up an iPlum subscription in the App Store or Google Play, you can conveniently move your future subscriptions to iPlum dashboard. Any new number plan purchased here will automatically add additional duration to the existing subscription period so that you never lose any leftover term.

    4. Add Extra Credits If you would like to add extra credits in your account, click “Dashboard” on the left menu and select “Add Credits”.

    5. Add New Users in your Team Account

      • To add a brand new user:

        1. Click “Add User”. Enter user’s phone number (mobile or landline) and their email.

        2. The user will download iPlum app from iTunes App Store or Google Play and create an individual iPlum account.

        3. Your invitation sends a unique “Business Transfer code” to the user.

        4. The user will click iPlum App Settings >> Business Account and enter Transfer code.

        5. Now the user becomes part of your business account and you will start seeing them in your “Users” tab. You can assign a new iPlum phone number and add credits for the user.

      • To attach an existing iPlum user:

        1. Click “Add User” and enter their iPlum login-id and their email. The login-id is the phone number which the user has used to signup for iPlum app.

        2. Your invitation sends a unique “Business Transfer code” to the user.

        3. The user will click iPlum App Settings >> Business Account and enter Transfer code.

        4. Now the user becomes part of your business account and you will start seeing them in your “Users” tab. You can assign a new iPlum phone number and add credits for the user.

    6. Assign an iPlum Phone Number to the User:

      1. After an invited user has installed the iPlum app and accepted your invitation, click “Users” in the left menu bar your iPlum Dashboard.

      2. You will see that the user has “Active” status. Click the gear icon next to the user to bring a panel below it.

      3. Choose “Subscriptions” to select a phone number for the user.

      4. Choose “Credits” to add credits to the user’s account.

    7. (Optional) Port-in an existing number: if you want to transfer an existing phone number to iPlum, please follow the simple process here and get same low rate of $1/month for a US number or $5/month for a Toll-free number.

    8. Download iPlum app & start using iPlum: Go to Apple iTunes or Google Play on your smartphone or tablet to download the iPlum app. You can simply login and start using it.





    Other topics:

    How does iPlum work?

    How to setup Call Forwarding from iPlum number to an external domestic or international number?

    How to port my existing number to iPlum?

    How to block numbers from calling my iPlum?

    How to get unlimited inbound calling to my iPlum number?

    What is iPlum Toll-free number?

    What is iPlum Canada number?