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08 Mar 2016

How to create additional lines for users?

Add new iPlum users in your master account:

  1. Login https://my.iplum.com.

  2. Click “Additional Line“. Create a new login with mobile phone number or email. Landline or virtual numbers not allowed when creating additional accounts.

  3. The user will receive a link via phone text or email used to create their account.

  4. Once the user clicks the link, it will require them to enter a new password.

  5. The user is now connected to the master account and you will see them in “Accounts” section.

  6. Select the additional line setup above, click “Manage Plans” and click “Add/Edit” option under Number Plan to setup a new iPlum number for this additional line.

  7. The user would download iPlum app, login and start using it.

  8. You can configure user Caller-ID to use Main Account Number: Accounts || Select Account || Profile & Permissions || Caller-ID Number

  9. You can modify user privileges: Accounts || Select Account || Profile & Permissions.



Attach an existing iPlum Account to the master account:

  1. Login https://my.iplum.com.

  2. Click “Additional Line”. Enter users existing Login.

  3. The user will receive a link.

  4. Once the user clicks the link, it will connect to your master account and you will see them in “Accounts” section.

  5. Select the additional line setup above, click “Manage Plans” and click “Add/Edit” option under Number Plan to setup a new iPlum number for this additional line.

  6. The user will see the new iPlum number assigned to them in their iPlum app.

  7. You can configure user Caller-ID to use Main Account Number: Accounts || Select Account || Profile & Permissions || Caller-ID Number

  8. You can modify user privileges: Accounts || Select Account || Profile & Permissions.