“I was paying over $50 per month for a phone line which I had for years with the carrier. After moving to iPlum I am paying less than one fifth charges with the convenience of separate line on my mobile, flexible billing and ability to call or text any domestic or international number. I am glad I switched to iPlum.” Nancy L, Nurse
Why Transfer Your Phone Number to iPlum?
You can take advantage of iPlum’s no-contract, low-cost service to save substantial charges compared to a regular carrier.
iPlum allows you to transfer your mobile or landline U.S., Canada or Toll-free number into iPlum. Both residential and business numbers are eligible for porting. By moving your landline to iPlum, you get an additional capability of sending and receiving text messages on your line.
Our users have complete freedom to choose. After port-in, if you ever decide to port-out your number to another carrier, there is no contract imposed by iPlum.
Steps to Port / Transfer your Existing Phone Number to iPlum:
Signup an iPlum account:
Note: If you have already created an iPlum account using iPlum mobile app, you can directly login to your iPlum online account https://my.iplum.com/ and proceed to Step-2.
At iPlum website click Signup at top right corner.
Choosing your Login ID: You can use any physical mobile or landline number. This number will become your login-id. It will not change any services or carrier on this number. You can also use the porting number as your login but if this number is a virtual number, first setup an iPlum account with a physical mobile or landline number and then port your virtual number into iPlum account.
Verify Code: iPlum will send you a code. It will come as text message to your mobile or an automated phone call to your landline number.
Register: Enter your information to setup the new account.
Dashboard: Login to your iPlum online account. https://my.iplum.com
Check port eligibility: Port Number >> Port Eligibility.
Enter the phone number which you want to transfer to iPlum. The porting number should be a working number which you currently own. iPlum is not responsible for any charges if you enter a disconnected number or a number which you don’t own. It is unethical to transfer someone else number to your account.
If you get “Congratulations” screen, it means that the number can be ported.
Setup a subscription plan according to the number type you will be porting:
Dashboard >> Phone Plan >> Select Account >> Select Type (U.S., Canada or Toll-free).
Get an iPlum subscription with a phone number. The purpose of this number is to setup a placeholder until your actual number is ported into iPlum and then this number will be automatically deleted from the account.
Important: The subscription plan you select needs to be of the same type as the number you are porting. For porting a U.S. number select U.S. plan; Canada number requires an iPlum Canada Plan and for Toll-free get the Toll-free plan. The area-code of the phone number you select here can be different from the area code of the number you are porting as long as the subscription plan type is same.
Start port-in process: In the left column menu, click Port Number >> Start Port-in.
Fill the form: Enter the requested information.
Carrier Account: Select Single-Line if there is only one number in your account which is getting ported. Select Multi-Line if there are more numbers on the account but you are transferring only one number into iPlum.
Account Type: Select Business, Residential or Toll-free. Toll-free may be business too but select Toll-free for it.
Carrier Account Number: Enter entire account number from your carrier bill. Don’t enter spaces, dashes or hyphens.
Business Name / Full Name: Fill the text box as per information on your carrier bill.
Account Owner’s Name: For businesses, it is the name of the person authorized on the account. For residential it is same as the subscriber’s name.
Primary Phone Number on Account: For Single-Line account it is same as the number you are porting. For Multi-Line account, enter the primary phone number on the account even if you are not porting that number.
Porting Account Pin or Security Code: Enter the security code or pin on your current carrier account. If you don’t have one setup enter 0000.
Address: Enter your “full service address” on file with the carrier. Your service address could be different than the billing address. Do not enter PO Box addresses. If your bill has only PO Box address, call your carrier to get service address for your phone number.
3rd Party Verification Fees: There is one-time $4.99 verification fees which you can get reimbursed at iPlum by upgrading your number plan to annual subscription after you place the order.
Complete the process: Once you enter the order, the system will do verification and submit the order to the losing carrier. It takes approximately 2 – 7 business days to transfer a phone number into iPlum based on the carrier. Wireless carriers do faster transfers than the landline carriers. Meantime you can continue to use your service with existing carrier. There is no downtime. You will receive an email notification when the transfer is complete and your ported number will start ringing in your iPlum app.
Temporary iPlum Number will be removed: After your number has been ported, it will replace your temporary iPlum number.
Download iPlum app from Apple iTunes or Google Play on your smartphone or tablet, login and start using it.
Check disconnect with the carrier: After your number has been successfully ported into iPlum, we advise that you call your carrier to confirm disconnect of the service and stop any further billing.
Port-out: For any reason in future if you decide to port-out your number to a different carrier, you can easily do that. With iPlum, there is no lock-in or any restrictive long term contract.
Enter the phone number again which you want to transfer into iPlum.
Partial list of U.S., Canada & Toll-free carriers which can be ported into iPlum:
Helpful links:
How does iPlum business team account works?
How iPlum mobile phone system with auto-attendant works?
How to setup Call Forwarding from iPlum number to an external domestic or international number?
