Finance, legal, real-estate, mortgage, sales and service sector professionals need separate mobile line with calling, texting and call recording in order to help their client and be compliant at same time.
As more professionals are using smartphones for business, a separate virtual line with compliances is becoming critical component for customer communications.
iPlum is a Second Mobile line solution for individuals and businesses. It provides the data security, recording and reliability required for professional communications on a smartphone.
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In order to prevent another financial crisis like 2008 from occurring in the future, the Dodd-Frank act aims to improve financial stability by increasing the transparency in the system.
Dodd-Frank Act was passed in 2010. Among many regulatory changes in order to protect consumers from receiving fraudulent financial advice, it requires all calls and texts to be recorded and archived for greater accountability.
With the new Commodity Futures Trading Commission (CFTC) rules in 2012, it requires brokers to record phone conversations across mobile lines.
By recording the conversations made by the financial companies, the sector can achieve transparency and reduce liability.
The Gramm-Leach-Bliley Act (GLB Act or GLBA) of 1999 is also known as the Financial Modernization Act. It is designed to protect consumer private information and apply specific protections to customers’ private data in accordance with a written information security plan created by the institution.
Yes, with an iPlum business account, you can setup multiple sub-accounts for your team associates and give them a separate second line on their existing mobile phone with financial sector compliance requirements. All this is managed using a central console.
Yes, professionals can configure iPlum as second phone line on their existing personal mobile phone (without changing any carrier) and use it exclusively for business communication. The compliance plan enables call recording and text archiving required for compliances on this business mobile line. Plan details.
Record all incoming and outgoing calls automatically.
Download, archive and play audio files in the app or online portal.
Play an optional consent message for legal compliance.
Get email notification when there is a recording waiting for you.
Works for phone tree and forwarding calls.
Yes, iPlum is a business service with complete privacy and security. iPlum provides security encryption for both data at rest and during flow. One can also setup advanced password policies required for enterprise communication.
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Yes, iPlum provides bidirectional recording for both incoming and outgoing calls. iPlum provides standard announcement for recording calls alerting the other party that their conversations will be recorded.
Yes, you can play your recordings in the iPlum app and iPlum portal. You can download and store audio files at iPlum portal.
Yes, iPlum provides bidirectional texting and archives them in the iPlum portal for extended periods for financial regulatory compliances.
Yes, you can make your existing landline or mobile number compliant by porting into iPlum. Check step by step process here.
arrow_forward_ios Local & 800 Toll Free Numbers.
arrow_forward_ios Number Portability.
arrow_forward_ios Call Mode: Voice Network or Wi-Fi/Data.
arrow_forward_ios True Caller-ID with Call Return.
arrow_forward_ios Auto Attendant (IVR).
arrow_forward_ios Business Team Account.
arrow_forward_ios Business Hours.
arrow_forward_ios Domestic Calling.
arrow_forward_ios International Calling.
arrow_forward_ios Secure Texting.
arrow_forward_ios Domestic Texting.
arrow_forward_ios International Texting.
arrow_forward_ios MMS: Audio, Photo, Video, Short-codes.
arrow_forward_ios Cloud Voicemail.
arrow_forward_ios Email Alerts for Voicemail.
arrow_forward_ios Custom Voicemail Greeting.
arrow_forward_ios Call Notifications.
arrow_forward_ios Transcriptions for Voicemail.
arrow_forward_ios Out of Office Greeting.
arrow_forward_ios Custom Auto Attendant Greeting.
arrow_forward_ios Call Transfer.
arrow_forward_ios Music on Hold.
arrow_forward_ios Create Forwarding Extensions.
arrow_forward_ios Call Management Rules.
arrow_forward_ios Text to Speech Greetings.
arrow_forward_ios Signature Text.
arrow_forward_ios Auto-Text Missed Calls & SMS.
arrow_forward_ios Auto-Text Business Hours.
arrow_forward_ios Auto Attendant.
arrow_forward_ios Business Contacts.
arrow_forward_ios Favorites Address Book.
arrow_forward_ios Text Archiving, Backup.
arrow_forward_ios Text to Email.
arrow_forward_ios Multiple Call Forwarding – Global.
arrow_forward_ios Multiple Inbound Paths.
arrow_forward_ios Call Recording.
arrow_forward_ios Announcement Call Recording Compliance.
arrow_forward_ios Calling & Texting Logs.
arrow_forward_ios Do Not Disturb.
arrow_forward_ios Password Lock.
arrow_forward_ios Reactivate Number.
arrow_forward_ios Change/Swap Number.
arrow_forward_ios Block Phone Numbers.
arrow_forward_ios Ringtones & Message Tones.
arrow_forward_ios HIPAA & HITECH Compliance.
arrow_forward_ios BAA: Business Associate Agreement.
arrow_forward_ios AES-256 Data Encryption & PKI Cryptography.
arrow_forward_ios Bring-Your-Own-Device ready (BYOD).
arrow_forward_ios Cloud Based Group Management Console.
arrow_forward_ios REST APIs for Usage Management.
arrow_forward_ios Universal Links for Developer Integration.
arrow_forward_ios iOS: iPhone & iPad.
arrow_forward_ios Android: Smartphone, Tablet, Chromebook.
arrow_forward_ios 23 Languages, 200 countries.
arrow_forward_ios Customer Service (U.S. Based).