Mobile Communication Compliance

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Who Needs Mobile Phone Communications Compliance?

iPlum provides you a solution.

Finance, legal, insurance, real-estate, mortgage, brokers, sales and service sector professionals need mobile call recording and texting compliances. The client communication needs to be protected and archived.

How Does iPlum Work?

iPlum can record calls and backup the information on that line automatically. The information is archived for multiple years for compliance purposes. iPlum can also archive your text messaging for compliance. It provides the data security, recording and reliability required for professional communications on a smartphone. You can either convert your existing number to iPlum by porting it or get a new business number at iPlum.

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How Does it Affect CMS Insurance Brokers for Compliance?

According to new CMS requirements for the insurance industry, all client communications need to be recorded and archived for 10 years. In case of a client dispute, the information needs to be readily available for full transparency. It also requires that a special announcement be played before the start of the call.

Check this page for pricing details.

What is Dodd-Frank & Consumer Protection Act for Mobile Compliance?

In order to prevent another financial crisis like 2008 from occurring in the future, the Dodd-Frank act aims to improve financial stability by increasing the transparency in the system.

Dodd-Frank Act was passed in 2010. Among many regulatory changes in order to protect consumers from receiving fraudulent financial advice, it requires all calls and texts to be recorded and archived for greater accountability.

With the new Commodity Futures Trading Commission (CFTC) rules in 2012, it requires brokers to record phone conversations across mobile lines. By recording the conversations made by the financial companies, the sector can achieve transparency and reduce liability.

What is Gramm-Leach-Bliley Act for Data Security in Financial Sector?

The Gramm-Leach-Bliley Act (GLB Act or GLBA) of 1999 is also known as the Financial Modernization Act. It is designed to protect consumer private information and apply specific protections to customers’ private data in accordance with a written information security plan created by the institution.

What is the Cost for Compliance Solution?

iPlum provides you a simple and cost effective solution. You would buy any unlimited iPlum number plan and add the mobile communication compliance feature to it. Check plan details.

Can I Play Special Announcement With Every Call?

Yes, you can add special announcement to play automatically in the beginning of every call for your compliance requirements.

Does iPlum Provide Team Solutions at Corporate Level?

Yes, with an iPlum business account, you can setup multiple sub-accounts for your team associates and give them a separate line on their existing mobile phone with compliance requirements. All this is managed using a central console.

Does iPlum Provide Privacy and Security Required for Business Communication?

Yes, iPlum is a business service with complete privacy and security. iPlum provides security encryption for both data at rest and during flow. One can also setup advanced password policies required for enterprise communication.

Can I Record Both Incoming and Outgoing Calls?

Yes, iPlum provides bidirectional recording for both incoming and outgoing calls. iPlum provides standard announcement for recording calls alerting the other party that their conversations will be recorded.

Can I Play and Download My Call Recordings?

Yes, you can play your recordings in the iPlum app and iPlum portal. You can download and store audio files at iPlum portal.

Can I Text My Clients using iPlum and Archive them?

Yes, iPlum provides bidirectional texting and archives them in the iPlum portal for extended periods for financial regulatory compliances.

Can I Transfer or Port My Existing Number Into iPlum?

Yes, you can make your existing landline or mobile number compliant by porting into iPlum. Check step by step process here.

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