27 Mar 2016

I have forgotten my login-id or password?

What is my iPlum Login ID

For “Primary Account” the iPlum-ID is the phone number which you used to setup your iPlum account. You can also use your iPlum phone number as login but when you use “Forgot Password” option, always use your signup phone number not iPlum phone number as login.

For “Sub-Accounts” created by a business administrator, they can have their iPlum-ID as their email or phone number depending on which was used to create that sub-account.

I have forgotten my password

Simply enter your iPlum-ID & click Forgot Password link in your iPlum app or online at https://my.iplum.com. You will receive a text/email with a link to reset your password.

I know my current password but I want to change it

Login to iPlum online portal https://my.iplum.com. Click on your User icon on the top right of your screen. You’ll see a drop down for changing your password .

Helpful links:

How to change my iPlum Login ID?

How to change my iPlum Caller ID?

How to change my Password or I have Forgotten my Password?

How to change my iPlum Email?