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21 Feb 2016

How to change Login ID, Caller ID Name or Email?

21 Feb 2016

If you have changed your phone number, you can update your iPlum Login ID to match with it.

You can also use this option is you are an admin and want to change the Login ID for another user in the account.


  1. Login to secure online portal https://my.iplum.com.

  2. Select “Accounts” in the left menu bar. Click Actions >> Profile and click the edit icon next to iPlum ID (same as Login-ID), Caller ID Name or Email. If you don’t see the options, just refresh the page. When you are changing the iPlum ID, the system will send you a verification code on the new phone number which you are setting as iPlum ID.





  3. Helpful topics:

    How does iPlum work?

    How to setup iPlum business team account?

    How to setup call-forwarding from iPlum number to an external domestic or international number?

    How to port my existing number to iPlum?

    How to block numbers from calling my iPlum?

    What is iPlum Toll-free number?