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21 Feb 2016

How to change my iPlum Login-id, Caller-id, Name or Email?

  1. Login to secure online portal https://my.iplum.com.

  2. Go to “Accounts || Select Account || Profile & Permissions”.

  3. You will see different options you can edit.

  4. a) iPlum Login-id change: Click on the pencil icon next to login-id. Select the radio button depending on the new login to be an email or mobile phone number. The system will send you a verification code which you will confirm here to complete the change. Make sure the new login-id should not be already used at iPlum for another account.

    Note: To swap two iPlum logins between two accounts, you will first change the first login-id to an email address, freeing up the first login-id phone number and then change the 2nd login-id to first login ID.



    b) Email change: Click on the pencil icon next to email and update new email.



    c) Name change: Click on the pencil icon next to name and update new name.



    d) Caller-id change: Click on the pencil icon next to caller-id. Choose between user’s iPlum number or other iPlum numbers on the account.

    Note: Most carriers would show both the caller name and phone number in the caller-id but some receiving carriers may show only the caller number with city & state based on their internal policies.





Helpful links:

How to change my iPlum Login ID?

How to change my iPlum Caller ID?

How to change my Password or I have Forgotten my Password?

How to change my iPlum Email?