27 Mar 2016

I have forgotten my Login ID or Password?

27 Mar 2016

What is my Login ID

Your Login/Signup ID is the phone number (mobile or landline) which you used to setup your iPlum app account. It is not your iPlum phone number or your email. Accounts created before Aug 15, 2016 could use both email or mobile phone number for signup but since then new users can signup only using their mobile phone number due to enhanced security implementations.


I have forgotten my password

Simply enter your Login ID & click Forgot Password link in your app. You will receive an SMS on your Signup ID with a link to reset your password. You will also receive an email if you have entered one.


I want to change my Login ID

You can change your Login/Signup ID, Name or Email using iPlum online console.

Other topics:

How to setup Call Forwarding from iPlum number to an external US or International number?

How to setup a business team account in iPlum?

How to setup multiple phone numbers in my iPlum account?

How to port my existing number to iPlum?