27 Mar 2016

I have forgotten my Login ID or Password?

27 Mar 2016

What is my Login ID

Your Login/Signup ID is the phone number which you used to setup your iPlum App account. It is not your iPlum phone number or your email address. Accounts created before Aug 15, 2016 could use email for signup but since then new users can signup only using their mobile phone number due to enhanced security implementations. To install iPlum app for the first time, download it from Apple App store or Google Play


I have forgotten my password

Simply enter your Login ID & click Forgot Password link in your app. You will receive an SMS on your Signup ID with a link to reset your password. You will also receive an email if you have entered one.




Other topics:

I want to change my Login/Signup ID, Name or Email using iPlum online console.

How to setup Call Forwarding from iPlum number to an external US or International number?

How to port my existing number to iPlum?