What is my Login ID
Your Login/Signup ID is the phone number (mobile or landline) which you used to setup your iPlum app account. It is not your iPlum phone number or your email. Accounts created before Aug 15, 2016 could use both email or mobile phone number for signup but since then new users can signup only using their mobile phone number due to enhanced security implementations.
I have forgotten my password
Simply enter your Login ID & click Forgot Password link in your app. You will receive an SMS on your Signup ID with a link to reset your password. You will also receive an email if you have entered one.