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20 Jan 2017

How to create custom voicemail greeting for iPlum?

There are three ways to record voicemail greeting below.

Note: If you are looking for custom IVR/Auto-Attendant greeting, please check separate link.



A. Standard prerecorded default greeting (Free)


The female voicemail greeting comes standard with all iPlum accounts.



B. Record voicemail greeting in your own voice (Free)


Note: Available in iPlum app. It is not available in iPlum portal.


  1. Open iPlum App.

  2. Click Menu icon at the top left of the screen to open sidebar.

  3. Click Voicemail button & click Greeting at the bottom.

  4. Follow the prompts to record your personalized greeting.



C. Record voicemail greeting sound file & send us to upload (One-time $10)


iPlum also provides you an option to put a professionally recorded greeting for your number.

  1. Payment: There is a charge of $10 to digitally sign and upload each custom voicemail greeting file in your account.


  2. Record your custom greeting file. There are many online companies including Fiverr (no association with iPlum) which has sellers who will record a professional greeting for as low as $5. It is a good practice to keep your voicemail greeting short and crisp.

  3. WAV file Format: WAV format with 16 bit PCM encoding with 8000 Hz Sampling rate with Mono sound and 2 second silence in the beginning. The file should be in high volume. Alternatively you can record your file in MP3 mono format in high volume and our audio engineers would convert it to the correct wav file format.

    Note: File size should not exceed 1 MB.


  4. Email your file to help@iplum.com mentioning that this is for your voicemail greeting along with your iPlum phone number. Copy the transaction-ID or receipt # or attach your PayPal payment receipt to same email address.


  5. You will get an email confirmation after our service team has uploaded your custom greeting in your account.





Helpful links:

How to change voicemail settings: ringing time, ringtones, email alerts, transcriptions?

How to update for enhanced voicemail with bigger storage and voicemail transcriptions?