Login to secure online portal https://my.iplum.com.
Go to “Accounts || Select Account || Profile & Permissions”.
You will see different options you can edit.
Caller-id change: Click on the pencil icon next to caller-id. Choose between user’s iPlum number or other iPlum numbers on the account.
Note: Most carriers would show both the caller name and phone number in the caller-id but some receiving carriers may show only the caller number with city & state based on their internal policies.