Mobile Call Recording & Texting Compliance

Finance, legal, insurance, real estate, mortgage, brokers, sales, and service sector professionals need mobile call recording and texting compliances. The client communication needs to be protected and archived. iPlum provides you with a solution.

According to new CMS requirements for the insurance industry, all client communications must be recorded and archived for ten years. In case of a client dispute, the information needs to be readily available for full transparency. It also requires that a special announcement be played before the start of the call. Check this page for pricing details.

In order to prevent another financial crisis like 2008 from occurring in the future, the Dodd-Frank act aims to improve financial stability by increasing transparency in the system.

Dodd-Frank Act was passed in 2010. In order to protect consumers from receiving fraudulent financial advice, many regulatory changes require all calls and texts to be recorded and archived for greater accountability.

The new Commodity Futures Trading Commission (CFTC) rules in 2012 require brokers to record phone conversations across mobile lines. By recording the conversations made by the financial companies, the sector can achieve transparency and reduce liability.

iPlum provides you with a simple and cost-effective solution. You would buy any unlimited iPlum number plan and add the mobile communication compliance feature to it. Check plan details.

Yes, with an iPlum business account, you can set up multiple sub-accounts for your team associates and give them a separate line on their existing mobile phone with compliance requirements. All this is managed using a central console.

Yes, iPlum provides bidirectional recording for both incoming and outgoing calls. iPlum provides a standard announcement for recording calls alerting the other party that their conversations will be recorded.

Yes, iPlum provides bidirectional texting and archives them in the iPlum portal for extended periods for financial regulatory compliance.

According to new CMS requirements for the insurance industry, all client communications must be recorded and archived for ten years. In case of a client dispute, the information needs to be readily available for full transparency. It also requires that a special announcement be played before the start of the call. Check this page for pricing details.

The Gramm-Leach-Bliley Act (GLB Act or GLBA) of 1999 is also known as the Financial Modernization Act. It is designed to protect consumers’ private information and apply specific protections to customers’ private data in accordance with a written information security plan created by the institution.

Yes, you can add a special announcement to play automatically at the beginning of every call for your compliance requirements.

Yes, iPlum is a business service with complete privacy and security. iPlum provides security encryption for both data at rest and during flow. One can also set up advanced password policies required for enterprise communication.

Yes, you can play your recordings in the iPlum app and iPlum portal. You can download and store audio files at the iPlum portal.

Yes, you can make your existing landline or mobile number compliant by porting into iPlum. Check step by step process here.