12 Jan 2019

Special iPlum Features

Dual Reliability With Voice Network Mode

iPlum can use your voice network to route calls with carrier class reliability without relying on VoIP internet data and still show your iPlum number as Caller-ID. Or you can switch to default data network with Wi-Fi/3G/4G/LTE. You get best call quality in any situation with one of the most reliable business solution.

iPlum App Settings || Call Mode: Voice Network or Internet Data || Outgoing Calls / Incoming Calls || Use My Voice Network.

Secure Texting Channels

In addition to regular texting, one can setup a secure channels for texting with other iPlum users. Only one side needs to have the iPlum backup plan in order to initiate a secure channel. The other side will simply download iPlum app and setup a free account. This can be a doctor texting their patient using secure channel.

Business Hours

Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours.

iPlum App Settings || Do Not Disturb, Non-Business Hours

Auto Text Reply

Send smart business text for missed calls or texts. Tell your customers you care.

iPlum App Settings || Text Options || Text Auto Reply

Text Templates

For frequently sending similar text to your clients, setup text templates in your iPlum app .

iPlum App Settings || Text Options || Text Templates

Auto Attendant (IVR) and Virtual Extensions like Phone System

Setup an Auto Attendant greeting which plays when a client calls your iPlum number. Create extensions to route these calls to same or multiple users.

Text Archiving, Backup

Your iPlum account has inbuilt enhanced privacy & data encryption protection. To backup your texts for safety and future use, you can activate Backup plan.

Voicemail Transcription

Get your voicemail as easy to read text with audio files directly in your inbox. Listen to voicemail at your convenience and save audio files offline. You can update enhanced voicemail feature online.

Call Recording

Record incoming and/or outgoing iPlum calls for your business. There is an free consent message which you can play for your callers before recording.

iPlum App Settings || Call Recordings

Block Spam Numbers

iPlum is a business service with full privacy. There is a free feature in iPlum to block numbers from calling & texting you

Port Existing Number into iPlum

Port your existing number with a different carrier into iPlum. Porting is fast and easy with no downtime. Once your port gets completed, the number will start working at iPlum.

50+ Calling & Texting Features

    arrow_forward_ios Local & 800 Toll Free Numbers.

    arrow_forward_ios Number Portability.

    arrow_forward_ios Call Mode: Voice Network or Wi-Fi/Data.

    arrow_forward_ios True Caller-ID with Call Return.

    arrow_forward_ios Auto Attendant (IVR).

    arrow_forward_ios Business Team Account.

    arrow_forward_ios Business Hours.

    arrow_forward_ios Domestic Calling.

    arrow_forward_ios International Calling.

    arrow_forward_ios Secure Texting.

    arrow_forward_ios Domestic Texting.

    arrow_forward_ios International Texting.

    arrow_forward_ios MMS: Audio, Photo, Video, Short-codes.

    arrow_forward_ios Cloud Voicemail.

    arrow_forward_ios Email Alerts for Voicemail.

    arrow_forward_ios Custom Voicemail Greeting.

    arrow_forward_ios Transcriptions for Voicemail.

    arrow_forward_ios Out of Office Greeting.

    arrow_forward_ios Call Notifications.

    arrow_forward_ios Custom Auto Attendant Greeting.

    arrow_forward_ios Call Transfer.

    arrow_forward_ios Music on Hold.

    arrow_forward_ios Create Forwarding Extensions.

    arrow_forward_ios Call Management Rules.

    arrow_forward_ios Text to Speech Greetings.

    arrow_forward_ios Signature Text.

    arrow_forward_ios Auto-Text Missed Calls & SMS.

    arrow_forward_ios Auto-Text Business Hours.

    arrow_forward_ios Auto Attendant.

    arrow_forward_ios Fax.

    arrow_forward_ios Business Contacts .

    arrow_forward_ios Favorites Address Book.

    arrow_forward_ios Text Archiving, Backup.

    arrow_forward_ios Text to Email.

    arrow_forward_ios Multiple Call Forwarding – Global.

    arrow_forward_ios Multiple Inbound Paths.

    arrow_forward_ios Call Recording.

    arrow_forward_ios Announcement Call Recording Compliance.

    arrow_forward_ios Calling & Texting Logs.

    arrow_forward_ios Do Not Disturb.

    arrow_forward_ios Password Lock.

    arrow_forward_ios Reactivate Number.

    arrow_forward_ios Change/Swap Number.

    arrow_forward_ios Block Phone Numbers.

    arrow_forward_ios Ringtones & Message Tones.

    arrow_forward_ios HIPAA & HITECH Compliance.

    arrow_forward_ios BAA: Business Associate Agreement.

    arrow_forward_ios AES-256 Data Encryption & PKI Cryptography.

    arrow_forward_ios Bring-Your-Own-Device ready (BYOD).

    arrow_forward_ios Cloud Based Group Management Console.

    arrow_forward_ios REST APIs for Usage Management.

    arrow_forward_ios Universal Links for Developer Integration.

    arrow_forward_ios iOS: iPhone & iPad.

    arrow_forward_ios Android: Smartphone, Tablet, Chromebook.

    arrow_forward_ios 23 Languages, 200 countries.

    arrow_forward_ios Customer Service (U.S. Based).