Experiences from our Customers
Jane S. runs a real estate brokerage business. She has ten real estate agents and loan brokers attached to her office. Jane uses iPlum as her business number on her personal cell phone. Agents in her office also adopted iPlum and now each one has a second line for business on a cell phone, simplifying business communications.
The Challenge: How to get a Second Line on Mobile Phone?
Real estate professionals are constantly on the move, and they need to keep in contact with prospects, clients and business associates to buy or sell property, move transactions forward, and close deals. “Whether I am showing houses to potential buyers, getting a house listed for sale, or reviewing offers with owners, agents or brokers, I meet a lot of people at many places during my work day,” says Jane.
“I need to be easily reachable to get more deals done, and so I used to give out my personal mobile number to everyone.”
As her business grew, Jane began to worry about her privacy. She wanted a separate phone number for her business, but she didn’t want to carry two phones.
The Solution: iPlum Provides Second Phone Number on Your Mobile for Business
As Jane researched for a solution, a friend recommended that she try iPlum app and get a “second number on mobile” for only $1/month. She installed the app on her iPhone, selected a phone number and started using it to call her clients and colleagues. Calls and texts were inexpensive, costing only one cent.
“I found that texting works better than email for quick conversations and for sending images and documents,” said Jane. “Responses are quick and I feel that we are able to close deals faster.”
With absolutely no ads in the app and cost-effective call rates, iPlum is business friendly. Agents in the brokerage also installed iPlum on their phones, and now they use iPlum number as the business number for giving out to clients and for real estate listings.
Billing for multiple iPlum users can be consolidated with a convenient, cloud based console for business account. Jane can pay for the entire team using a corporate PayPal account, instead of having each user buy individually on iTunes or Google Play accounts.
“It is so easy to set up a group account and provision iPlum phone numbers and credits for the agents in the brokerage, and manage payments centrally.”
Users can select a different ringtone for iPlum calls, and set up separate voicemail for business. The party receiving an iPlum call sees the iPlum phone number as caller ID, instead of the personal phone number of an agent.
“I like the separation I get for my business calls and texts from personal,” said Jane. “My business contacts, call lists, voicemail, text messages and attachments are all separate in the iPlum app. Only my personal calls and texts are shown on my default mobile number. Thus, I get an extra layer of security for my business communications while I also get to protect the privacy of my personal phone number, calls and texts.”
Jane is happy that she chose iPlum phone number as the business phone number on her mobile phone. “With the separation from personal, I can now freely give out my business phone number and put it on my website, emails, listings, flyers, and business cards,” said Jane.
Brokers and agents can now forward a landline business extension to an iPlum phone number, so they never miss a client call again, no matter where they are travelling.