Real-World Insights: Enhancing Communication for Real Estate Professionals
The Challenge: Keeping Business and Personal Communications Separate
For real estate professionals, seamless communication is critical. Jane, who runs a thriving real estate brokerage, found herself constantly giving out her personal phone number to prospects, clients, and business associates.
“Whether I’m showing properties to buyers, listing homes, or negotiating deals, I interact with so many people daily,” Jane explained. “I needed to be reachable at all times to drive my business forward, but sharing my personal number felt intrusive.”
As her business grew, Jane realized the need for a separate business phone number. However, carrying two phones wasn’t a practical option for her or her team. She needed a solution that combined flexibility, privacy, and professionalism.
The Solution: iPlum Second Line for Realtors
After consulting with colleagues, Jane discovered iPlum, a cloud-based solution that enables users to add a second phone line to their existing mobile device. She installed the app on her iPhone, selected a local business phone number, and quickly integrated it into her daily workflow.
Key Features of iPlum for Realtors:
- Business Texting and Calling:
- iPlum allows agents to communicate with clients via text and call using a dedicated business number.
- “Texting is often faster than email for quick exchanges or sending property images,” Jane said. “It speeds up deal closures.”
- Customizable Settings:
- Features like Do Not Disturb during non-working hours and Auto-Text Replies for missed calls offered Jane and her team the flexibility to maintain work-life balance.
- Professional Appearance:
- Clients see the iPlum number as the caller ID, ensuring a professional image while keeping personal numbers private.
- Agents can set a unique ringtone and voicemail for iPlum calls, differentiating business from personal communication.
- Team Collaboration Made Simple:
- Jane used iPlum’s cloud-based console to provision business numbers for her entire team.
- Centralized billing allowed her to manage accounts and payments for all agents under one corporate account.
- “It’s so easy to set up a group account and assign numbers to my agents,” Jane shared.
- Secure and Organized Communication:
- All business contacts, calls, voicemails, texts, and attachments are stored separately in the iPlum app, adding an extra layer of security for sensitive communications.
Results: Simplified and Professional Communication
Jane and her team have fully embraced iPlum as their business communication solution.
Key Benefits Achieved:
- Enhanced Privacy:
Jane’s personal phone number is now protected, and she can confidently share her iPlum number across websites, listings, flyers, and business cards. - Improved Accessibility:
Agents can forward office landline calls to their iPlum numbers, ensuring no client call is missed, even while on the move. - Streamlined Workflow:
The app’s intuitive interface and robust features enable agents to manage their business communications efficiently without needing multiple devices. - Cost-Effectiveness:
With low monthly costs for additional business numbers, iPlum provided a budget-friendly solution for the entire team.
Conclusion
iPlum has proven to be a game-changer for Jane and her real estate brokerage. By enabling agents to maintain a professional presence while safeguarding their personal privacy, iPlum helps real estate professionals focus on what they do best—closing deals and building client relationships.
“With iPlum, I feel empowered to grow my business without compromising my personal space,” Jane said. “It’s a seamless, affordable solution for any realtor looking to separate business and personal communications.”
