28 Oct 2017

Is iPlum HIPAA & HITECH Compliant?

28 Oct 2017

Does iPlum provide a secure, HIPAA compliant 2nd mobile phone line for healthcare professionals?

Yes, iPlum provides a secure 2nd mobile phone number which is 100% HIPAA and HITECH compliant. You can use it to call and text your clients without losing your personal privacy.

What is the Pricing?

Check iPlum pricing here. There is no extra cost for HIPAA compliance.


Does iPlum provides BAA – Business Associate Agreement?

Yes, iPlum provides a BAA – Business Associate Agreement. There is no special monthly charge for HIPAA compliance. There is no extra fee for getting BAA contract signed if you get a new iPlum number or port your existing number with annual unlimited subscription. If you get a monthly subscription, there is a one-time $20 charge which can be refunded by converting your monthly plan to annual unlimited plan.

Can I add additional lines for my associates?

Yes, with iPlum business account you can setup additional lines for your associates and give them a second line for their phone which is HIPAA complaint and resolves any privacy issues for the entire team. There is no extra cost for HIPAA account and you can buy as many additional lines as you wish.

Can I cancel it any time?

There is no contract. You have complete flexibility.

Which platforms are supported?

You can use iPlum on your iPhone or an Android device. It can be a smartphone or a tablet.

Do I need any special hardware or software for compliance?

You don’t need anything extra. iPlum does it all for you.

Summary of All iPlum Features:

    U.S., Canada or Toll-free Number.

    Dual Mode Reliability: Use Your Carrier PSTN Calling Network or Wi-Fi/Data for Calls.

    Domestic & International Calling, Roaming.

    Domestic & International Multimedia Messaging (Audio, Photo, Text, Video), Short-codes.

    Cloud Voicemail with Email Alert.

    True Caller-ID with Call Return.

    Mobile IVR, Auto Attendant or Virtual Digital Attendant with Extensions.

    Multiple Forwarding Extensions.

    Auto-Reply Text.

    Signature Text.

    Text Archiving.

    Port-in or Transfer Existing Number to iPlum.

    Advanced Call Forwarding – Global.

    Multiple Inbound Paths.

    Call Recording.

    Do Not Disturb.

    Set Business Hours.

    Block Phone Numbers.

    HIPAA Compliance for User Security.


    AES-256 Data Encryption & PKI Cryptography.

    Bring-Your-Own-Device ready (BYOD).

    Cloud Based Group Management Console.

    REST APIs for Usage Management.

    iOS & Android ready.