fbpx
20 May 2016

How to reactivate, reinstate or reestablish a cancelled iPlum phone number?

Note: Reactivation is a privilege program to help our users. Your iPlum number could be cancelled due to any reason like lost or change of credit card, email change, travels, plan expiration etc. The one-time fee is paid out to reactivate your cancelled number and it is mandatory.



Local US or Canada Number Reactivation Within 45 Days.


800 Toll-Free Number Reactivation Within 30 Days.







A) Local US or Canada Number Reactivation Within 45 Days:

  1. Login to online iPlum portal

    https://my.iplum.com

    The reactivation is done on same iPlum account where the number was cancelled. If the cancelled number was setup on a sub-account, you will need to login as master account and reactivate the sub-account cancelled number.


  2. Reactivate Number:

    You will reestablish the new plan to reactivate the number. The previous plan got cancelled when the number was cancelled.


    Dashboard || Accounts || Click iPlum Login ID of the User || Reactivate Line

    Enter the iPlum number you want to reactivate and follow the steps. There is a one-time fee of $9.99 to reactivate a local iPlum number.

    Special case: In few situations if you have already purchased the iPlum plan using iTunes or Google Play but didn’t get number assigned, you will first get a temporary number and then reactivate cancelled number

    How to get temporary number:
    Dashboard || Accounts || Click iPlum Login ID of the User || Get iPlum Number
    Get any area code local number since this is temporary number









B) 800 Toll-Free Number Reactivation Within 30 Days:

  1. Login to online iPlum portal

    https://my.iplum.com

    The reactivation is done on same iPlum account where the number was cancelled. If the cancelled number was setup on a sub-account, you will need to login as master account and reactivate the sub-account cancelled number.


  2. Reactivate Number:

    You will reestablish the new toll-free plan to reactivate the number. The previous plan got cancelled when the number was cancelled.


    Dashboard || Accounts || Click iPlum Login ID of the User || Reactivate Line

    Enter the iPlum number you want to reactivate and follow the steps. There is a one-time fee of $19.99 to reactivate a Toll-free iPlum number.

  3. If the number is available for automated activation, it will be reactivated immediately otherwise it can take up to 48 hours. You will get an email when it is complete.

    Special case: In few situations if you have already purchased the iPlum plan using iTunes or Google Play but didn’t get number assigned, you will first get a temporary number and then reactivate cancelled number

    How to get temporary number:
    Dashboard || Accounts || Click iPlum Login ID of the User || Get iPlum Number
    Get any area code local number since this is temporary number