How to set Virtual Attendant & Extensions on any mobile or landline number?
You can choose either of the two ways:
Stay with existing carrier. Configure call forwarding from existing number to iPlum number where you setup your Auto Attendant and Extensions. Steps to setup Virtual Attendant on existing number.
Port your existing number to iPlum. Benefit: At iPlum your number can handle multiple simultaneous calls. Steps to port number into iPlum.
Note: After port-in, you can port-out your number from iPlum at any time.
Will this work for either mobile or landline number?
Yes, you can configure mobile or landline number with Auto Attendant or Virtual Attendant configuration.
What is the cost of the solution?
iPlum phone number subscription for $4.99 and an iPlum auto attendant feature for $3.99. There are no additional taxes, surcharges or hidden fees.
Can I cancel it any time?
There is no contract. You have complete flexibility. You can cancel anytime.
Steps to setup Virtual Attendant on existing number:
Note: This section is applicable while keeping your number with existing carrier and setup Call Forwarding to an iPlum number and use Auto Attendant with extensions.
There are three main steps:
Go to iPlum website and sign up a new iPlum account: https://iplum.com/blog/faq/how-to-setup-iplum-online/
Setup Auto Attendant on your iPlum number: https://iplum.com/blog/faq/auto-attendant-examples/
Setup Call forwarding from your existing carrier number to the new iPlum number you have created in above steps.
Make a test call to your existing number. It should play your Auto Attendant .
Note: You can also use iPlum Call Recording with existing number.
How do I handle texting if I have an existing mobile number?
If you stay with existing carrier and set call forwarding to iPlum, you can continue to do texting using your existing mobile number otherwise you can do texting using iPlum app.
For any questions, you can always contact us . We love to help our users.