- Alert caller before the ringing starts. Examples:
“Please wait while the system finds me…” OR “Please wait while we connect your call to an agent…”
- Out-of-Office. Examples:
“Vacation Alert. I am out of office and will be available starting…”
Call connecting announcement will play for an incoming call before it starts ringing to your iPlum number/s.
Incoming Call >> Call Connecting Announcement >> Ringing >> Accept Call or send to Voicemail
How to Setup Call Connecting Announcement?
Login iPlum portal https://my.iplum.com.
Dashboard || Accounts || Click iPlum Login ID of the User || Call Connecting Announcement || Use Text to Speech
How to Record Call Connecting Announcement?
A. Text to Speech Audio (Free)
Your iPlum number comes with text to life-like speech service to create your call connecting announcement free of charge.
B. Record in your own voice (Free)
Dashboard || Accounts || Click iPlum Login ID of the User || Call Connecting Announcement || Add New Announcement || Record Your Audio
C. Send us your Custom Sound File to be uploaded ($20)
Record MP3 file format with high volume.
It is a good practice to keep it 30 seconds or less.
Note: There are many online companies like Fiverr (no association with iPlum) which has sellers who will record a professional announcement file for as low as $5.
Send your audio file to “email@example.com”.
In the email subject enter “Call Connecting Announcement for iPlum # XXXXX”. In the body of email paste the transaction-ID or receipt # or attach your PayPal payment receipt. Don’t forget to attach your audio file. You will get a confirmation email after our team has uploaded your call Connecting announcement in your account.
Payment: There is a $20 charge to digitally sign and upload custom audio file in your iPlum account.
Note: If you have multiple audio files to be uploaded, you can refresh the page and make multiple $20 payments.
Note: File size should not exceed 1 MB.