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15 Mar 2015

How do I record custom greeting for auto attendant?

Text to Speech Greeting:

Your iPlum mobile phone system auto attendant comes with text to life-like speech service to create your welcome greeting free of charge.


Alternatively you can record custom greeting and send us to upload it in your account.


Custom Greetings:

  1. Record your custom announcement greeting mp3 file. Make sure your iPlum extensions match your greeting. There are many online companies like Fiverr (no association with iPlum) which has sellers who will record a professional greeting for as low as $5.

  2. The greeting should be in mp3 file format. Keep it about 30 seconds or less.

  3. There is a one time charge of $10 to digitally sign and upload the custom greeting file in your iPlum account. Please make your payments via PayPal using this link.

  4. Important: In the Auto Attendant section of iPlum portal, add your call flow extensions, save them. You can keep “Make Live” option as Disabled. This will allow us to upload your custom greeting in your account. You can modify the call flow any time.

  5. Please send your file to help@iplum.com mentioning that it is for Auto attendant in the email subject. Include your iPlum phone number and PayPal payment receipt. You will get a confirmation after our team has uploaded your custom greeting in your account.