OpenPhone Alternatives for 2025 [And Why iPlum Tops the List]

We’ve rounded up top-rated OpenPhone alternatives to help you get the best bang for your buck.

Here’s the thing.

We get it.

There’s every reason to look for a good OpenPhone alternative if the user reviews we came across are anything to go by.

Common OpenPhone customer complaints on platforms like G2, Capterra and Reddit include:

Frequent outages
Problems porting numbers
A not so user-friendly interface
Unreliable service with frequent outages
Poor onboarding and customer support experience
Updates often break features or cause new glitches

Whether you’re switching from OpenPhone after a frustrating experience or are in the market for a new business phone system, we have something for you.

But before we dive into the finer details, we’ll do a quick overview of what the best OpenPhone alternatives offer at a glance.

Alternatives to OpenPhone — A Quick Overview

Here’s a table breaking down each alternative’s core elements.

With that out of the way, let’s take a closer look at each option and what makes it a good OpenPhone alternative.

1. iPlum

iPlum is a mobile-first business phone system and a solid OpenPhone alternative if you’re in for a secure, compliance-ready, and reliable solution without leaving a hole in your budget.

The system packs 50+ innovative tools, with one of its standout features being the ability to separate business and personal communications with a dedicated second line on your existing device.

With this function, you can easily separate your work and personal life without needing a second phone. But that’s not all.

Key Features

Mobile Second Line (US and Canada) – Adds a separate business phone number to your mobile device, keeping work and personal calls separate.
HIPAA Compliance Solution – Provides encrypted calls, texts, and faxes to meet HIPAA and other privacy regulations for healthcare, legal, and financial businesses.
Mobile Call Recording Compliance – Records and securely stores calls to meet legal requirements such as Dodd-Frank and CMS regulations.
Cloud Phone System – Offers a virtual business phone setup with features like call routing, voicemail transcription, and automated business hours management.
800 Toll-Free Vanity Line – Lets businesses create a custom toll-free number for a professional appearance and easier customer access.
Fax Compliance Solutions – Enables secure online faxing with HIPAA-compliant encryption, eliminating the need for a physical fax machine.

See iPlum Full Feature Line-up

Pros

Costs less than major VoIP services.
Easy use on smartphones.
Encrypted messaging and compliance options.
Supports regulatory compliance
Wide range of call and messaging management tools

Cons

Largely mobile-first. On the flip side,80% of business happens on mobile devices, iPlum ensures you’re connected no matter where you are.

iPlum Business Phone Pricing

iPlum’s business phone pricing is structured as follows:

Standard Plan - Starts at $8.99/month/user
Professional Plan - Starts at $14.99/month/user
Premium Plan - Starts at $19.99/month/user

See iPlum Business Phone Pricing

iPlum eFax Pricing

iPlum online fax service is priced as follows:

Standard Plan - Starts at $8.99
Professional Plan - Starts at $12.99

See iPlum eFax Pricing

💡To use iPlum, you can get a new number or port your existing number. You only need to create a free account to get started.

Create your Free iPlum Account

iPlum Reviews

iPlum boasts an impressive 4.7/5 rating and is trusted by 50,000+ businesses.

Here’s what some customers had to say about the system.

“I appreciate iPlum taking HIPAA-compliance and BAA’s seriously” — Rebecca N, Mental Health Counselor

“I love the auto reply and do not disturb features. It makes me feel at peace putting my phone down at the end of the day knowing my clients will immediately receive crisis information if they need it” — Hannah B., Licensed Associate Professional Counselor

2. Google Voice

Google Voice is a VoIP service for small businesses and solopreneurs looking for a no-frills business phone system. It is a good alternative to OpenPhone if you need a simple way to manage calls and texts.

And because it integrates with Google Workspace, you can also use it with Gmail, Google Meet, and Calendar.

Key Features

Business Phone Number – Provides a dedicated number for calls, texts, and voicemail.
Google Workspace Integration – Syncs with Gmail, Calendar, and Meet for smooth communication.
Voicemail Transcription – Converts voicemails into text, making it easy to scan messages.
Call Forwarding – Routes incoming calls to multiple devices, ensuring you never miss an important call.
Spam Filtering – Automatically detects and blocks spam calls and messages.

Pros

Free for personal use
Easy setup, especially for Google users.
Cloud-based, so you can access it on multiple devices.

Cons

Limited advanced features. Lacks call recording, compliance tools, and auto-attendant. This makes iPlum the best Google Voice alternative if these features matter to your business.
US and Canada only for the free plan.

Google Voice Pricing

Google Voice has a free-to-use plan, albeit with limited capabilities. That said, Google Voice pricing is structured in four plans as follows:

Starter – Starts $10/user/month
Standard – Starts $20/user/month
Premier – Starts $20/user/month

Google Voice Reviews

Most users hail Google Voice’s ease of use, coupled with the free calls and texts.

However, some report glitches, such as dropped or missed calls, which can be “very unfortunate” when it’s your business on the line.

Here’s some sentiments by users.

“Great for business calls”— Tiara H.

“Google Voice only allowed for a specific number of contacts. We met the limit fairly fast and then had no capability of adding anymore.” — Ikiera J.

3. RingCentral

RingCentral is a worthwhile OpenPhone alternative if you’re in the market for an enterprise-grade VoIP solution that can scale with your business.

Ideal for companies that want more than simple calling tools, it combines phone, video, messaging, and team collaboration into a single cloud-based platform.

Key Features

Cloud-Based Phone System – Provides unlimited calling, SMS, and video conferencing in one centralized platform.
Auto-Attendant & IVR – Ensures professional call handling with multi-level menus and routing.
Call Recording & Analytics – Allows businesses to monitor calls, track performance, and ensure compliance.
Team Messaging & Video Meetings – Enables real-time collaboration without switching between multiple apps.
CRM Integration – Syncs with tools like Salesforce and HubSpot for a seamless workflow.

Pros

Supports a wide range of integrations
Works for remote, hybrid, and on-premises communication

Cons

Steep learning curve
Poor customer support
Expensive compared to other solutions like iPlum that offer similar features

RingCentral Pricing

RingCentral pricing is structured in three plans as follows:

Core - Starts at $20/user/month
Advanced - Starts at $25/user/month
Ultra- Starts at $35/user/month

RingCentral Reviews

As the user reviews attest, a significant section of the customers like RingCentral’s broad integration capabilities and the features.

“I like that it can be integrated into HubSpot.” — Kent Dominic D.

“I love the functionality of this product.”— Charity Mae C.

“I reached out many times to support and they conveniently 'lost' all records of our calls and wanted me to start over in explaining what went wrong each time.” — Paul D.

4. Grasshopper

Grasshopper is a good alternative to OpenPhone for small businesses that need a simple virtual phone system.

Unlike feature-heavy VoIP platforms, Grasshopper focuses on the fundamentals—giving you a professional business number without complicated setup or hardware.

Key Features

Virtual Phone Number – Allows you to get a business number that works on your personal phone.
Call Forwarding and Extensions – Enables you to route calls to different team members or departments.
Voicemail Transcription – Allows users to read voicemails instead of listening to them.
Business Texting – Lets you send and receive texts using your business number.
Custom Greetings – Allows you to set up professional voicemail and auto-replies.

Pros

Simple, app-based set up.
Great for freelancers, startups

Cons

Not ideal for scaling businesses
Limited integrations

Grasshopper Pricing

Grasshopper pricing is structured in three tiers as follows:

True Solo - $14/mo
Solo Plus - $25/mo
Small Business - $55/mo

Grasshopper Reviews

Most Grasshopper reviews focus on the platform’s ease of use and “reasonable” pricing. However, many reviewers are not impressed by its lack of advanced features.

“It’s fine- not the golden ticket” — Blake S.

“Beyond the calling, texting, and call log there are almost no features. No analytics, unique features, and overall, a boring application.”— Alexandra R.

5. Dialpad

Dialpad is an OpenPhone alternative worth considering if you’re looking for a VoIP system with built-in AI capabilities.

Its AI-driven voice intelligence provides real-time call transcription, sentiment analysis, and automated call summaries, which can be valuable to teams that want to use data to improve customer interactions.

Key Features

AI-Powered Transcriptions – Automatically converts calls into text with real-time accuracy.
Live Call Coaching – Uses AI to provide real-time feedback and suggestions during calls.
Call Summaries and Action Items – Helps teams track key points and follow-ups after meetings.
Broad Integrations – Works with tools like Slack, HubSpot, and Microsoft 365.
HD Voice and Video Calling – Ensures clear communication across devices.

Pros

Offers unlimited calling and texting in the United States and Canada
Offer AI solutions that can benefit contact centers
Compatible with desk phone solutions

Cons

AI features are limited on lower-tier plans
Requires a strong internet connection for optimal performance.

Dialpad Pricing

Dialpad pricing is structured in three tiers as follows:

Standard - $15/user/mo
Pro - $25/user/mo
Enterprise – Custom pricing

DialPad Reviews

Dialpad reviews point to a solution with robust call center, call routing and transfer functionalities.

Conversely, users report issues with call connection and notification. Some report difficulties such as calls not connecting, choppy audio, and missed call alerts, which can be frustrating during critical moments.

Here are some Dialpad reviews that we came across.

“Calling Success.”— Daniel L

“Concerns that not all calls are connecting. While phone does ring, appears regularly as calls missed where no notifications were delivered for calls.”— Kalina B

6. Nextiva

Nextiva is an alternative to OpenPhone if you need a VoIP system that scales with your business. Designed for growing teams, it combines voice, video, messaging, and automation into one platform.

Key Features

NextivaONE Unified Communications – Brings calls, messaging, and video meetings into a single interface.
AI-Powered Call Analytics – Provides real-time insights on call performance and customer sentiment.
Call Pop – Displays relevant caller details before you even pick up.
Automated Workflows – Reduces manual tasks by triggering actions based on customer interactions.
CRM Integration – Syncs with business tools like Salesforce, HubSpot, and Zoho.
Voicemail Transcription – Converts voicemails into text for easier review.
Multi-Level Auto Attendant – Routes calls efficiently with customizable menus and extensions.
HD Video Conferencing – Supports high-quality virtual meetings with screen sharing and team chat.

Pros

Built to scale as your business grows
Robust security and compliance features
Wide range of communication tools in one platform

Cons

Higher cost compared to simpler VoIP options
Steep learning curve for advanced features

Nextiva Pricing

Nextiva pricing is structured in four tiers, structured as follows:

Digital - $20/user/mo
Core - $30/user/mo
Engage - $40/user/mo
Power Suite - $60/user/mo

Nextiva Reviews

While some customers are happy with Nextiva, others say it doesn’t deliver what it promises. Here are some Nextiva reviews showing each side of the coin.

“Nextiva helps with my call center needs.”— Ommi M.

“I spent days asking to fix things but each time more problems and more things did not work. We were running in circles with the problems.”— Sully S.

7. 8x8

8x8 is one of the best OpenPhone alternatives for businesses looking for a solution that can handle international calling. It offers unlimited calling to up to 48 countries, making it an ideal choice for companies with global clients or remote teams.

Key Features

Unlimited Global Calling – Includes calls to 14 to 48 countries, depending on the plan.
AI-Powered Call Insights – Provides sentiment analysis and live coaching for customer interactions.
Multi-Level Auto Attendant – Ensures professional call routing for international teams.
Video Conferencing and Team Messaging – Offers integrated video meetings and chat.
Call Recording and Analytics – Helps businesses track performance and compliance.
VoIP Encryption – Protects calls and messages from unauthorized access.
CRM and Business App Integration – Syncs with Salesforce, Microsoft Teams, and other platforms.

Pros

Extensive international calling coverage at no extra cost.
Scalable for businesses of all sizes.

Cons

International coverage varies by plan, so you must check the availability in specific countries.

8x8 Pricing

8x8 doesn’t explicitly state its pricing on its official website. However, you can chat with sales or request a quote to find out the cost.

8x8 Reviews

Customers hail the versatility of 8x8 call management features, which include the ability to text and call from a single platform.

At the same time, some users experience issues with support availability and call notification delays, causing missed calls and frustration with the system’s overall reliability.

“The ease of use was all that we appreciated about 8x8.” — Jim R.

“The customer service is terrible. We were told that the issues we were having were with our phones and that they were too old.” — Samantha D.

iPlum vs OpenPhone Competitors

When comparing the best OpenPhone alternatives, iPlum pulls ahead with a powerful, affordable, and compliance-ready business phone solution.

First, unlike Google Voice, which lacks important features like call recording and HIPAA compliance, iPlum ensures secure, encrypted communication for regulated industries.

Moreover, compared to RingCentral and Nextiva, which have steep pricing and complex setups, iPlum provides enterprise-grade features without high costs or a learning curve.

While simple, Grasshopper lacks the advanced calling tools businesses need, making iPlum the superior choice for users who want more than a second number.

Dialpad’s AI-powered transcriptions are helpful, but the platform’s reported call reliability issues make it a risky choice. iPlum, on the other hand, offers stable, high-quality VoIP. And the best part is that you can switch between internet data (Wi-Fi/3G/4G/LTE) and your carrier’s voice network to make and receive calls.

Meanwhile, 8x8’s international calling focus may suit global businesses, but iPlum remains the clear favorite for those prioritizing security, compliance, and affordability.

Why iPlum Wins

Better pricing: Cheaper than RingCentral, Nextiva, and Dialpad while offering robust features.
Stronger compliance and security: HIPAA, Dodd-Frank, and CMS compliance, unlike Google Voice or Grasshopper.
More reliable service: No complaints about outages and call issues compared to OpenPhone, Dialpad, and 8x8.
Powerful yet simple: More features than Grasshopper but without the complexity of RingCentral or Nextiva.

Experience iPlum’s Brilliance

With robust features like mobile call recording, HIPAA-compliant faxing, and toll-free vanity numbers, iPlum is ideal for businesses of all sizes.

And with pricing starting at a reasonable $8.99/user/month, it’s more cost-effective than most OpenPhone competitors.

So, why settle for dropped calls, hard-navigate interfaces, or overpriced plans?

Transfer your number from OpenPhone to get started with iPlum’s top-notch services, whether you need a secure second line, HIPAA-compliant texting, or affordable business calling.

How to Transfer Out Your Number From OpenPhone:

Switching your number from OpenPhone to iPlum is simple. Just follow the steps below.

💡Your OpenPhone number must stay active during the porting process. Don’t cancel your account until the transfer is complete.

Step 1: Get Your OpenPhone Account Details

Before starting, you’ll need:

Your OpenPhone account number (ask OpenPhone support if you don’t know it).
Your porting PIN (request this from OpenPhone if needed).
Your service address on file with OpenPhone.
The name on your OpenPhone account (must match exactly).

Step 2: Unlock Your Number (If Needed)

Since OpenPhone is a digital provider, you may need to unlock your number before porting.

Step 3: Start the Transfer with iPlum

1️⃣ Create an iPlum Account

Go to iPlum.com and sign up.
Click “Port Existing Number."
Enter your OpenPhone number to check if it’s eligible. You’ll get a “congratulations” message if it is.

2️⃣ Submit the Porting Form

Choose where your number will go in iPlum.
Upload any required documents (iPlum may request a signed authorization form and a recent OpenPhone invoice).
Enter your OpenPhone details carefully, including: - your current carrier, account number, service address (this must match OpenPhone records)

Step 4: Wait for the Transfer

Porting takes 2-5 business days. You’ll get an email when it’s done. Until then, your number will still work on OpenPhone.

Step 5: Activate Your iPlum Number

Once you receive the completion email:

Your number will stop working on OpenPhone and start working on iPlum.
Download the iPlum app from the App Store or Google Play and log in.

Step 6: Cancel OpenPhone

After your number works on iPlum, contact OpenPhone to cancel your service and stop billing.

That’s it! You’ve successfully moved your number to iPlum.

Repeat the process from your iPlum dashboard if you’re porting multiple numbers.

Ready to make the big switch?