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How to Comply with the Gramm-Leach-Bliley Act

Is your business worried about data security? Are you asking, “How does GLBA affect businesses?” Well, you’re in the right place. The GLBA applies to any business that processes, stores or transmits information about consumers if they provide products or services related to banking, insurance, or securities. In this guide,[…]

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What Should Lawyers Know About The Ethics of Texting Clients?

Even as more communication options come up every day, texting remains the most popular method of maintaining personal and professional contact. Texting offers efficiency compared to other modes of communication like phone calls and email. The open communication channel has a ripple effect on excellent customer service. Many businesses, including[…]

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Choosing a Secure Text Messaging Healthcare Solution

Whether you’re involved in the healthcare industry, or your organization partners closely with healthcare organizations, it’s important to choose a secure text messaging solution that’s compliant with your requirements under the Health Insurance Portability and Accountability Act (HIPAA). Under normal circumstances, text messaging on your mobile device is not always[…]

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How to Choose the Right HIPAA Compliant Cloud Fax Service

Today, very few organizations rely on printed fax machines — instead, if they use a fax service at all, they’ve generally moved to an online faxing solution. With an online fax solution, your organization can use a hosted, cloud-based service to send and receive faxes over your IP address. Online[…]

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HIPAA Compliant Texting for Therapists: What You Need to Know

Projections for smartphone use are nearing almost 4 billion users globally. Recently, healthcare professional apps have gained popularity. Currently, there are over 400,000 different health-care-related apps. HIPAA compliant texting for therapists is an area in the health field that can benefit from a secure app. How can you trust an app?[…]

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HIPAA Compliant Texting: Does HIPAA Apply to Text Messages?

Did you know that in 2019 there were 41 million healthcare records exposed, lost, or stolen? And that each breach cost the affected provider an average of over six million dollars? If you’re concerned about protecting your patient’s information then you need to pay attention to your communication habits, namely[…]

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What Is a Virtual Phone Number?

A virtual phone number can help you keep track of potential clients, current business needs, and upcoming events. Even better, you don’t need to buy a second phone to enjoy the benefits of a virtual line! But if you’ve never used a virtual phone number before, you might be wondering,[…]

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Why You Need a Second Phone Line to Stay HIPAA Compliant?

With the increase of remote online integration within medical practices, taking steps to protect patient information online has become more important than ever. This is especially true if you are handling patient information on a phone or other mobile device. Mobile devices are more likely to get lost or stolen,[…]

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How to Get HIPAA Voicemail?: A Complete Guide

In the first month of 2021, HHS hit a health insurance company with a $5.1 million fine. Why? The company violated HIPAA. HIPAA violations are a big deal. If an organization works with private health information, they have a legal responsibility to protect that data.  Yet, many reasonable actions, like[…]

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All About HIPAA Texting

Maybe your practice is adapting to social distancing and limited in-office visits. Maybe you’re choosing to be more accessible to patients using technology. Either way, using texting for patients improves communication and workflow. Issues with HIPAA make integrating new technology difficult in the healthcare industry. It’s not enough to say[…]

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How to Record Mobile Calls & Text Archive?

“I don’t recall saying that.” Or “I don’t recall agreeing to that.” How many times have we heard a client or colleague say something along those lines? This is especially true for financial professionals who are working as real estate agents or stockbrokers or dealing with any other types of[…]

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10 Best Business Voicemail Greeting Examples

Communication is key in business relationships. Research reveals that 97% of all business calls go to voicemail, making it an important aspect of customer connection. A poorly made voicemail creates a possibility of disconnect. But, when set up properly, voicemail can also improve the communication between you and your consumers. […]

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What Is a Mobile Cloud Phone System?

As a busy modern professional on the go, missing urgent phone calls coming in can cost a significant amount of business. And, this is worse if you have an entire team of talented individuals. Yet, your receptionist is struggling to run the desk as the phones are off the hook.[…]

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7 Tips to Increase Your Mobile Productivity

Get more done on-the-go with only your smartphone For today’s knowledge workers and entrepreneurs, business doesn’t stop when you’re away from your desk. Calls happen in the car or on the go, emails are sent day and night, contracts are processed throughout the day — business doesn’t wait for you[…]

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Introducing iPlum Business Account

We are thrilled to introduce to you iPlum Business Account, which makes the rollout of iPlum to users in a company so much easier. For businesses of all sizes, iPlum business phone number provides a simple, low cost way to segregate business calls and texting from personal information. New capabilities[…]

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3 Tips on How to Delight Your U.S. Customers

International companies must build trust with their U.S. customers before they can become hugely successful. That can be daunting, especially for a startup or small business located in a place like Asia or elsewhere in Europe or South America. Follow these three tips and you will be well on your[…]

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Taking Bill Shock out of Global Roaming

As life gets increasingly global and mobile, staying in touch with business associates, friends and family worldwide can get expensive, especially while travelling abroad. You may return from your globe- trotting to shockingly high phone bills for international roaming calls. iPlum app lets you save money on international and roaming[…]

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Five Tips for Privacy Aware Smart Phone Use

An alarming study in a leading publication concluded that certain smart phone usage is seriously eroding our personal privacy. “Whenever we use location-aware devices, or tap on Waze or dating apps like Tinder, or check-in on Facebook, we are really diminishing our own privacy,” says the researcher Dr. Hatuka. Five[…]

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Goodbye SIM Card

When the SIM card, also known as Subscriber Identity Module was introduced in Europe 25 years ago, it gained worldwide adoption. This chip lets a phone identify the owner and the device that connects to the network. It is very convenient to remove a SIM card from one phone and[…]

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How To Eliminate International Roaming Charges?

When you travel abroad, have you ever wished that you could reach your family or colleagues back in the U.S. like a local phone call … like you never left the U.S.? iPlum allows you to do that without breaking the bank. You want your colleagues, friends and family to[…]

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Can You Reclaim Your Mobile Digital Privacy?

Are you concerned that you are giving out your mobile phone number to strangers? Don’t you wish that your personal number would remain private, for use only with your friends and family? Most people communicate on mobile devices in at least two contexts, one for connecting with family and friends,[…]

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