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18 Sep 2018

New iPlum Features

18 Sep 2018
  • Dual Mode Reliability

  • iPlum can use your carrier PSTN network to route calls with carrier class reliability and still show your iPlum number as Caller-ID. Or you can switch to default data network with Wi-Fi/3G/4G/LTE. You get best call quality in any situation with one of the most reliable business solution.

    Change: iPlum App Settings|| Network Options || Outgoing & Incoming Calls

  • Business Hours

  • Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Setup automated response to client Text messages in off-hours.

    Change: iPlum App Settings|| Business Hours || Do Not Disturb & Text Auto Reply

  • Auto Attendant and Virtual Extensions like Phone System

  • Setup an Auto Attendant greeting which plays when a client calls your iPlum number. Create extensions to route these calls to same or multiple users.

    Login https://my.iplum.com/ || Click Auto Attendant

  • Text Archiving

  • Your iPlum account has inbuilt enhanced privacy & data encryption protection. To backup your texts for safety and future use, you can activate “Text Archiving” at iPlum portal.

    Login https://my.iplum.com/ || Enable Usage & Text Archive

  • Call Recording

  • You can record incoming and/or outgoing iPlum calls for your business. There is an free consent message which you can play for your callers before recording.

    Click Steps to enable Call Recording

  • Block Spam Numbers

  • iPlum is a business service with full privacy. We never share any user information with any third party. There is a free feature in iPlum to block numbers from calling & texting you

    Click Steps to Block Numbers.

  • Port Existing Number into iPlum

  • Port your existing number with a different carrier into iPlum. Porting is fast and easy with no downtime. Once your port gets completed, the number will start working at iPlum.

    Click Steps to Port into iPlum


HD Calling

keyboard_voice

Recording

Messaging

voicemail

Voicemail

signal_cellular_alt

Carrier, Wi-Fi

Porting

Auto-Attendant

Extensions

International

Summary of All iPlum Features:

    U.S., Canada or Toll-free Number.

    Dual Mode Reliability: Carrier PSTN Network or Wi-Fi/Data for Calls.

    Domestic & International Calling, Roaming.

    Domestic & International Multimedia Messaging (Audio, Photo, Text, Video), Short-codes.

    Cloud Voicemail with Email Alert.

    True Caller-ID with Call Return.

    Auto-Reply Text.

    Signature Text.

    Text Archiving.

    Port-in or Transfer Existing Number to iPlum.

    Advanced Call Forwarding – Global.

    Auto Attendant or Virtual Attendant.

    Multiple Forwarding Extensions.

    Call Queue.

    Call Recording.

    Do Not Disturb.

    Set Business Hours.

    Block Phone Numbers.

    HIPAA Compliance for User Security.

    Ringtones.

    AES-256 Data Encryption & PKI Cryptography.

    Bring-Your-Own-Device ready (BYOD).

    Cloud Based Group Management Console.

    REST APIs for Usage Management.

    iOS & Android ready.

    23 Languages, 200 countries.