18 Sep 2018

New iPlum Features

  • Dual Reliability (Use carrier calling mode in iPlum)

  • iPlum can use your carrier calling network to route calls with carrier class reliability without relying on VoIP and still show your iPlum number as Caller-ID. Or you can switch to default data network with Wi-Fi/3G/4G/LTE. You get best call quality in any situation with one of the most reliable business solution.

    iPlum App Settings || Calls: Carrier Network or VoIP Mode || Outgoing Calls / Incoming Calls || Use My Carrier Calling Network.

    Find more.

  • Business Hours

  • Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours.

    iPlum App Settings || Business Hours || Do Not Disturb

  • Auto Text reply

  • Send smart business text for missed calls or texts. Tell your customers you care.

    iPlum App Settings || Text Options || Text Auto Reply

  • IVR / Auto Attendant and Virtual Extensions like Phone System

  • Setup an Auto Attendant greeting which plays when a client calls your iPlum number. Create extensions to route these calls to same or multiple users.

    Login https://my.iplum.com/ || Click IVR / Auto Attendant

  • Text Archiving, Backup

  • Your iPlum account has inbuilt enhanced privacy & data encryption protection. To backup your texts for safety and future use, you can activate “Text Archiving” at iPlum portal.

    Login https://my.iplum.com/ || Text Options || Archive Text || “Enable”

  • Call Recording

  • You can record incoming and/or outgoing iPlum calls for your business. There is an free consent message which you can play for your callers before recording.

    Click Steps to enable Call Recording

    iPlum App Settings || Recordings

  • Block Spam Numbers

  • iPlum is a business service with full privacy. There is a free feature in iPlum to block numbers from calling & texting you

    Click Steps to Block Numbers.

  • Port Existing Number into iPlum

  • Port your existing number with a different carrier into iPlum. Porting is fast and easy with no downtime. Once your port gets completed, the number will start working at iPlum.

    Click Steps to Port into iPlum


HD Calling








Carrier, Wi-Fi




Auto Attendant


IVR, Extensions



Comprehensive Feature List:

    arrow_forward_ios Local U.S., Canada or Toll-free Number.

    arrow_forward_ios New Number or Port Existing Number.

    arrow_forward_ios Dual Mode Reliability: Carrier Calling Network or Wi-Fi/Data for Calls.

    arrow_forward_ios Business Hours Setup.

    arrow_forward_ios Calls: Domestic & International.

    arrow_forward_ios SMS: Domestic & International.

    arrow_forward_ios Multimedia Messaging: Audio, Photo, Text, Video, Short-codes.

    arrow_forward_ios Cloud Voicemail with Email Alert.

    arrow_forward_ios True Caller-ID with Call Return.

    arrow_forward_ios IVR, Virtual Digital Attendant.

    arrow_forward_ios Auto Attendant.

    arrow_forward_ios Call Transfer.

    arrow_forward_ios Create Forwarding Extensions.

    arrow_forward_ios Auto-Reply Text for Missed Calls & SMS.

    arrow_forward_ios Auto-Reply Text Outside Business Hours or Ad-hoc Basis.

    arrow_forward_ios Signature Text.

    arrow_forward_ios Text Archiving, Backup.

    arrow_forward_ios Multiple Call Forwarding – Global.

    arrow_forward_ios Multiple Inbound Paths.

    arrow_forward_ios Call Recording.

    arrow_forward_ios Do Not Disturb.

    arrow_forward_ios Block Phone Numbers.

    arrow_forward_ios Ringtones.

    arrow_forward_ios HIPAA & HITECH Compliance.

    arrow_forward_ios BAA: Business Associate Agreement.

    arrow_forward_ios AES-256 Data Encryption & PKI Cryptography.

    arrow_forward_ios Bring-Your-Own-Device ready (BYOD).

    arrow_forward_ios Cloud Based Group Management Console.

    arrow_forward_ios REST APIs for Usage Management.

    arrow_forward_ios iOS: iPhone & iPad ready.

    arrow_forward_ios Android: Phone, Tablet & Chromebook ready.

    arrow_forward_ios 23 Languages, 200 countries.