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18 Sep 2018

New iPlum Features

  • Dual Mode Reliability

  • iPlum can use your carrier PSTN network to route calls with carrier class reliability without relying on VoIP and still show your iPlum number as Caller-ID. Or you can switch to default data network with Wi-Fi/3G/4G/LTE. You get best call quality in any situation with one of the most reliable business solution.

    iPlum App Settings|| Calls: Carrier PSTN or VoIP Data || Outgoing & Incoming Calls

  • Business Hours

  • Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Setup automated response to client Text messages in off-hours.

    iPlum App Settings|| Business Hours || Do Not Disturb & Text Auto Reply

  • IVR / Auto Attendant and Virtual Extensions like Phone System

  • Setup an Auto Attendant greeting which plays when a client calls your iPlum number. Create extensions to route these calls to same or multiple users.

    Login https://my.iplum.com/ || Click Auto Attendant

  • Text Archiving

  • Your iPlum account has inbuilt enhanced privacy & data encryption protection. To backup your texts for safety and future use, you can activate “Text Archiving” at iPlum portal.

    Login https://my.iplum.com/ || Enable Usage & Text Archive

  • Call Recording

  • You can record incoming and/or outgoing iPlum calls for your business. There is an free consent message which you can play for your callers before recording.

    Click Steps to enable Call Recording

  • Block Spam Numbers

  • iPlum is a business service with full privacy. We never share any user information with any third party. There is a free feature in iPlum to block numbers from calling & texting you

    Click Steps to Block Numbers.

  • Port Existing Number into iPlum

  • Port your existing number with a different carrier into iPlum. Porting is fast and easy with no downtime. Once your port gets completed, the number will start working at iPlum.

    Click Steps to Port into iPlum


HD Calling

Messaging

keyboard_voice

Recording

voicemail

Voicemail

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Carrier, Wi-Fi

Porting

Auto-Attendant

IVR, Extensions

International

Comprehensive iPlum Features:

    arrow_forward_ios U.S., Canada or Toll-free Number.

    arrow_forward_ios Dual Mode Reliability: Use Your Carrier PSTN Calling Network or Wi-Fi/Data for Calls.

    arrow_forward_ios Domestic & International Calling, Roaming.

    arrow_forward_ios Domestic & International Multimedia Messaging (Audio, Photo, Text, Video), Short-codes.

    arrow_forward_ios Cloud Voicemail with Email Alert.

    arrow_forward_ios True Caller-ID with Call Return.

    arrow_forward_ios IVR or Auto Attendant or Virtual Digital Attendant.

    arrow_forward_ios Multiple Forwarding Extensions.

    arrow_forward_ios Auto-Reply Text for Missed Calls.

    arrow_forward_ios Signature Text.

    arrow_forward_ios Text Archiving.

    arrow_forward_ios Port-in or Transfer an Existing Number to iPlum.

    arrow_forward_ios Advanced Call Forwarding – Global.

    arrow_forward_ios Multiple Inbound Paths.

    arrow_forward_ios Call Recording.

    arrow_forward_ios Do Not Disturb.

    arrow_forward_ios Business Hours.

    arrow_forward_ios Block Phone Numbers.

    arrow_forward_ios Ringtones.

    arrow_forward_ios HIPAA & HITECH Compliance with BAA.

    arrow_forward_ios AES-256 Data Encryption & PKI Cryptography.

    arrow_forward_ios Bring-Your-Own-Device ready (BYOD).

    arrow_forward_ios Cloud Based Group Management Console.

    arrow_forward_ios REST APIs for Usage Management.

    arrow_forward_ios iOS & Android ready.

    arrow_forward_ios 23 Languages, 200 countries.