29 Dec 2015

I am not able to hear audio in my iPlum app?

29 Dec 2015

iOS:


  1. iPhone/iPad Settings >> Volume: Make sure the ringer is not set on silent mode.

  2. iPhone/iPad Settings >> iPlum app: Enable the Permissions for Microphone, Camera, Contacts & Notifications (All).

  3. iPlum Settings : Check that “Do Not Disturb” options for calls or messages are not mistakenly enabled by you.


Android:


  1. Android Settings >> Sounds & notifications >> Sound >> Make sure the Ringtones & Notifications is not in silent mode.

  2. Android Settings >> Sounds & notifications >> Scroll to Notifications >> Application notifications >> iPlum >> Allow notifications.

  3. Android Settings >> Application manager >> iPlum >> Permissions >> Enable Microphone, Contacts, Camera, Location.

  4. Make sure the iPlum app is running & not “Force Stop”. Force Stopped condition will not receive any ringtones or notifications to the iPlum app.

  5. (Android version 5.x and below) Android Settings >> Data usage >> More >> Restrict background data (Enable).

  6. (Android version 6.0 and above)”Doze mode”: White-list iPlum app. Click Device Settings >> Battery >> Top right choose “Battery Optimization”. Toggle from “Not Optimized” to “All Apps”. Scroll to iPlum and then choose “Don’t Optimize” and click “Done”.

  7. iPlum App Settings: Check “Do Not Disturb” options for calls or messages are not mistakenly enabled by you.



Related topic:

I am not getting any sound on incoming call or text message notifications?