01 Apr 2016

How to change, upgrade or downgrade iPlum plan online?

Step by Step Process:

You can change your plan any time. There are no restrictions or long term contracts.

  1. Login: Open iPlum portal on your computer or a tablet. https://my.iplum.com

  2. Upgrade or Downgrade Plan:

    1. Click Accounts. Select the line and click “Manage Plans”. Click “Add/Edit” option under Number Plan

    2. Select the monthly or annual plan which you would like to change to and complete the steps. You can upgrade the plan immediately or at the end of existing term. Downgrade always happens at the end of existing term.

    3. Note: If your original subscription plan was setup using App Store or Google Play, it will be moved to the iPlum dashboard for future terms. You will not lose any existing time or unused usage credits in your account. After completing these steps, please remove your iPlum subscription from the App store or Google Play to stop duplicate payments.

Helpful links:

How to setup iPlum business team account?

How to port my existing number to iPlum?

How to block numbers from calling my iPlum?