1. Login iPlum portal https://my.iplum.com 2. Accounts || Select Account || Profile & Permissions. You will see different options you can edit. Note: If you are changing the iPlum-ID, the system will send you a verification code which you will confirm here to complete the change. Helpful topics: How to change my iPlum Login ID? How to change my iPlum Caller ID? How to change my Password or I have Forgotten my Password? How to change my iPlum Email?