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24 Jul 2016

How to transfer your number subscription to iPlum web portal billing?

Step by Step Process:

  1. Login to iPlum web portal https://my.iplum.com.

  2. Setup Billing:

    In the left bar menu, click “Billing”. Add your payment method here. If you have set up multiple payment sources, select the one you want to use as “Default”.

  3. If your current iPlum subscription is setup with Apple App Store or Google Play, you can move it to web portal billing:

    Dashboard || Accounts || Click iPlum Login ID of the User || Plans || Number Plan || Change

    Select the plan and follow the prompts to complete the purchase. We have both monthly and annual plans available. Your iPlum number will not be cancelled.
    The system will not move your subscription to iPlum portal until you make this purchase because App Store & Google Play are different billing systems.

    Important: After you have successfully moved iPlum subscription to the web portal, you should cancel the subscription at Apple App Store / Google Play so that you are not billed twice. iPlum doesn’t have access to your Apple App Store or Google Play account for cancellations.

  4. Reactivate a cancelled iPlum number:

    If your number was cancelled due to any reason within last 30 days you can Reactivate it by following steps listed at this FAQ.





Helpful links:

How to setup iPlum business team account?

How to port my existing number to iPlum?