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01 Jun 2017

How to setup Incoming iPlum calls to flow via Carrier Calling Network?

How does this feature work?

iPlum provides you a unique feature to use carrier calling network to receive incoming calls without relying on internet data on your mobile device. This gives you high reliability of incoming calls. You can enable or disable this feature any time.

How to set carrier calling mode for incoming calls?

  • iPlum App: iPlum App Settings || Incoming Calling Network || Select Option || Use My Carrier Calling Network. Enter your mobile phone number . Save it.

  • Online web portal: Login https://my.iplum.com/. Click “Set Calling Network” in left menu || Incoming Calls || Select Line || Use My Carrier Calling Network. Enter your mobile phone number . Save it.

How do I make unanswered calls go to my iPlum voicemail & not personal voicemail when using carrier calling ?

When you receive an iPlum call, let it ring through. It will automatically route to iPlum voicemail. If you “Decline” the call, the device will force the calls to its own voicemail. If your device voicemail is still picking up the iPlum calls, you may need to increase the voicemail pick up time on your native phone number to 30 seconds or more. Please contact your carrier to find about it.

How to disable carrier calling mode & instead use wi-fi or carrier data for incoming calls?

  • iPlum App: iPlum App Settings || Incoming Calling Network || Select Option || Use My Wi-Fi or Carrier Data.

  • Online web portal: Login https://my.iplum.com/. Click “Calling Network Mode” in left menu || Incoming Calls || Select Line || Use My Wi-Fi or Carrier Data






Helpful links:

How to setup Outgoing iPlum calls to flow via Carrier Calling Network?

How to setup your main iPlum number to ring multiple phones or users?

How iPlum mobile phone system with auto attendant works?

Setup an iPlum business team account.

Change from iPlum regular number to a Toll-free number.

Setup Call-Forwarding from external number to use iPlum while you are travelling internationally.

All frequently asked questions.