29 Jun 2017

How does Do-Not-Disturb (DND) work?

  • Setup hours when you want the calls to go directly to the voicemail without disturbing you.

  • You can also silence text notifications for those hours.

Where to setup Do Not Disturb?

  • iPlum App: Settings || Do Not Disturb

  • Online iPlum Portal: Login https://my.iplum.com/. Click Business Hours in the left panel and select “Do Not Disturb”. Select the Account or sub-Account where you want to set it up.

  • Enable the toggle switch to select for Calls and/or Text & Notifications.

If you have business hours from 8 AM to 5 PM Mon to Fri, you will setup DND for 7 days.

From: 5 PM & To: 8 AM

All Day for Sat & Sun.

Do I need to keep my app open to manage Do Not Disturb?

Your iPlum app doesn’t have to be open. The DND works automatically from the cloud.

Helpful links:

How to setup your main iPlum number to ring multiple phones or users?

How iPlum mobile phone system with auto attendant works?

Setup an iPlum business team account.

Change from iPlum regular number to a Toll-free number.

All frequently asked questions.