When to send auto text reply?
Missed incoming calls.
Incoming texts when you are away.
Where to setup auto text reply?
iPlum app: Settings || Text options || Text Auto Reply
Online web portal: Login https://my.iplum.com/. Click Text Options in the left panel and select “Settings”. Select the Account or sub-Account where you want to setup auto text reply.
Enable the toggle switch to select for missed and/or incoming text.
You can setup hours during which the system will automatically send auto text reply.
Example: If you have business hours from 9 AM to 5 PM Mon to Fri and closed Saturday/Sunday, your settings will look like:
Mon to Fri: From = 5 PM & To = 9 AM
Sat & Sun: All Day
Do I need to keep my app open to send auto text reply?
Your app doesn’t have to be open. The reply text is sent automatically from the iPlum network cloud.