When to send auto text reply?
Missed incoming calls.
Incoming texts when you are away.
Where to setup auto text reply?
iPlum app: Settings || Text options || Text Auto Reply
Online web portal: Login https://my.iplum.com/. Click Text Options in the left panel and select “Settings”. Select the Account or sub-Account where you want to setup auto text reply.
Enable the toggle switch to select for missed and/or incoming text.
Can I setup daily hours to send auto text reply?
Yes, you can setup hours during which the system will automatically send auto text reply.
If you have business hours from 8 AM to 5 PM Mon to Fri, you will setup auto reply for 5 days.
From: 5 PM & To: 8 AM
All Day for Sat & Sun.
The system will automatically convert to different times at the backend.
Do I need to keep my app open to send auto text reply?
Your app doesn’t have to be open. The reply text is sent automatically from the cloud.