Enhanced Voicemail: The default voicemail has 15 voicemail storage capacity at any time. The user can upgrade to enhanced voicemail with 100 voicemail storage capacity and transcription services for only $4.99/month. The transcription along with audio file is delivered to the user via email and it also available in iPlum portal.
Note: HIPAA compliance users can change options for the transcription & audio file delivery options in the iPlum portal.
Login: Go to the web page https://my.iplum.com on your computer or a tablet.
Accounts || Select Line || Manage Plans || Voicemail Plan Click “Change”. Change to 0, 15 or 100 voicemail storage. The enhanced voicemail plan for $4.99/month has 100 voicemail storage capacity and voicemail transcriptions. Click Update and complete the process.