24 Jul 2016

How does enhanced voicemail work with bigger storage and voicemail transcription?

Enhanced Voicemail: The default voicemail has 15 voicemail storage capacity at any time. The user can upgrade to enhanced voicemail with 100 voicemail storage capacity and transcription services for only $4.99/month. The transcription along with audio file is delivered to the user via email and it also available in iPlum portal.

Note: HIPAA compliance users can change options for the transcription & audio file delivery options in the iPlum portal.


  1. Login: Go to the web page https://my.iplum.com on your computer or a tablet.

  2. Accounts || Select Line || Manage Plans || Voicemail Plan Click “Change”. Change to 0, 15 or 100 voicemail storage. The enhanced voicemail plan for $4.99/month has 100 voicemail storage capacity and voicemail transcriptions. Click Update and complete the process.

Helpful links:

How to create custom or professional voicemail greetings for iPlum?

How to change voicemail settings: ringing time, ringtones, email alerts, transcriptions?