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In the first month of 2021, HHS hit a health insurance company with a $5.1 million fine. Why? The company violated HIPAA. HIPAA violations are a big deal. If an organization works with private health information, they have a legal responsibility to protect that data.  Yet, many reasonable actions, like[…]

Maybe your practice is adapting to social distancing and limited in-office visits. Maybe you’re choosing to be more accessible to patients using technology. Either way, using texting for patients improves communication and workflow. Issues with HIPAA make integrating new technology difficult in the healthcare industry. It’s not enough to say[…]

“I don’t recall saying that.” Or “I don’t recall agreeing to that.” How many times have we heard a client or colleague say something along those lines? This is especially true for financial professionals who are working as real estate agents or stockbrokers or dealing with any other types of[…]

We all remember where we were when it happened. It was late 2007-early 2008, and the world as we all knew it came crashing down. People lost homes, people lost their savings, and nobody knew what could happen next. It was the first time we saw banks in jeopardy, too.[…]

In the medical field looking to stay HIPAA compliant and continue to grow your practice? It may be time to get your own toll free number!

Are you using text messages in your marketing? If you’re not, you may be getting left in the dust! Technology is revolutionizing industries around the globe every day. Marketing is no different. Many companies are using text messages to get the word out to their customers. And they’re doing it[…]

Did you know that 60% of customers prefer to contact a small business by calling them on the phone? But traditional landline phones are limited in what they can do. Plus, if you’re not located in Canada, then you have to justify the cost of setting up a Canadian phone[…]

Being in the medical field is a 24 hour 7 day a week job. Texting is known as the best communication method of 2020, make sure to stay HIPAA compliant via text.

Communication is key in business relationships. Research reveals that 97% of all business calls go to voicemail, making it an important aspect of customer connection. A poorly made voicemail creates a possibility of disconnect. But, when set up properly, voicemail can also improve the communication between you and your consumers. […]

As a busy modern professional on the go, missing urgent phone calls coming in can cost a significant amount of business. And, this is worse if you have an entire team of talented individuals. Yet, your receptionist is struggling to run the desk as the phones are off the hook.[…]

Is your small business not so small anymore? Having a work phone and personal phone is not efficient; get a second line on one phone.

Looking for a simple way to ensure HIPAA compliant texting? Click here to learn why iPlum is the right choice for your workplace communications technologies.

Staying HIPPA compliant for your practice is so much easier by adding a second line on your personal phone.

When your home suddenly becomes your office, it can be hard to separate the two. Learn the secrets to achieving work life balance here.

What do healthcare organizations need to know about HIPAA encryption concerning mobile phone use? Read on to learn how you can avoid costly penalties.

Have you been considering adding a second line? Check out these benefits of having a second phone line to see why you need one!

Is texting HIPAA compliant? You may have wondered about this before if you use phones in the workplace. Click here to learn the answer!

What is a virtual phone number and how do you know if one would be right for you? Read all about virtual numbers in this ultimate guide.

How to enhance your business image with a vanity toll free number.

Faxing services are a great way to share information securely. Here are some of the ways that faxing can keep your information safe and improve company security

HIPAA has set rules in place to protect you and your information while faxing. Here is everything you need to know about legal compliance with faxing.

Are you searching for a company to help you with your faxing needs? Here are some tips for finding the best company to work with you!

How to send a fax without a fax machine and keep it secure.

Online fax is the quickest and most efficient way to send documents securely for all offices. Learn more about how to fax online here.

Trying to conduct business from your smartphone? Find out how to add a second business line for android phones to help simplify your life.

As a business owner, have you explored the option of using a virtual number? Read this guide to learn more about virtual numbers and benefits of using them.

Are you looking for a way to add a new line to your smartphone? We’re here to help! Read our guide on how to add a second line on iPhone.

Your guide to HIPAA encryption requirements for patient care.

You know HIPAA, but what about HITECH? Do you know what this act has to do with business phone systems? Learn about HITECH compliance and business phones here

How do you choose a second phone number app? Read on to know the features you might need, plus all the reasons why it benefits you to get a second number.

The Cloud is an amazing storage and communications resource. But is your US or Canada number ready to make the switch? Click here to find out!

Legacy PBX systems are expensive to maintain and manage. If you’re thinking of switching to a newer system, here’s what you need to know about cloud calling

Want to reach out to more people more easily? Click here to learn how you can ring multiple phones with one number to simplify business communications!

In today’s business world, your remote employees need VOIP phone systems for small business solutions. Don’t use your home phone, get a second line today.

Is your office looking to update your phones? Get large phone system functionality at a fraction of the cost with VOIP phone systems for small office solutions.

With everyone working remotely you need to keep your small office telephone system up to date. Don’t keep using outdated equipment, update today.

In today’s climate of long customer wait times and high call volumes, you need IVR systems to improve your customer satisfaction. Why you need to upgrade today.

Your remote workers need an alternative phone number while they’re working from home. Here’s the easiest way for to you provide that and survive telecommuting.

Your employees are working from home but do you want them talking to your clients through their home phones? Install a cloud VoIP system today.

Your remote workers are using their personal cell phones to conduct business with clients. Don’t let this happen. Second phone number apps are your solution.

Are you managing remote employees? Get a full phone system without expensive equipment to help them communicate. Find out why you need a hosted phone system and how it can save you money here.

IVR, or interactive voice response, is becoming more common these days, and for good reason! Read on to discover the benefits of implementing IVR.

Even if you’re careful with your personal info, you may still get scam calls. Let’s get to the bottom of the age-old question: Why do random numbers call me?

When it comes to HIPAA texting, is it compliant with the law? We’re here to help you investigate. Click here to read more about it today!

For some, working from home is a sudden and difficult change. Luckily, these home office essentials are here to save the day!

Workers are having to shift gears and work remotely during the coronavirus outbreak. Make it an easy transition. Learn how to work from home here.

Looking for 8 reasons why you need a second phone number now? We’ve got your back. Read more about why you need a second phone number now!

Wondering how to look up a toll-free number fast? We’ve got you covered. Click here to learn everything you need to know now!

Wondering how to set up a second phone line fast? Thankfully for you, we’re here to help. Click here to learn how to set up a second phone line today!

We are thrilled to introduce to you iPlum Business Account, which makes the rollout of iPlum to users in a company so much easier. For businesses of all sizes, iPlum business phone number provides a simple, low cost way to segregate business calls and texting from personal information. New capabilities[…]

International companies must build trust with their U.S. customers before they can become hugely successful. That can be daunting, especially for a startup or small business located in a place like Asia or elsewhere in Europe or South America. Follow these three tips and you will be well on your[…]

As life gets increasingly global and mobile, staying in touch with business associates, friends and family worldwide can get expensive, especially while travelling abroad. You may return from your globe- trotting to shockingly high phone bills for international roaming calls. iPlum app lets you save money on international and roaming[…]

An alarming study in a leading publication concluded that certain smart phone usage is seriously eroding our personal privacy. “Whenever we use location-aware devices, or tap on Waze or dating apps like Tinder, or check-in on Facebook, we are really diminishing our own privacy,” says the researcher Dr. Hatuka. Five[…]

When the SIM card, also known as Subscriber Identity Module was introduced in Europe 25 years ago, it gained worldwide adoption. This chip lets a phone identify the owner and the device that connects to the network. It is very convenient to remove a SIM card from one phone and[…]

When you travel abroad, have you ever wished that you could reach your family or colleagues back in the U.S. like a local phone call … like you never left the U.S.? iPlum allows you to do that without breaking the bank. You want your colleagues, friends and family to[…]

You may be living in different parts of the world but you have connections to U.S., whether a customer or a friend. You wish your U.S. contacts can reach you easily on your mobile phone or tablet by just dialing a local phone number. You want to enable your customers,[…]

Taking your mobile phone on a foreign trip can be an expensive affair. High roaming rates can drive up the cost of calls upward of $2 per minute. Also, the reality of international travel is that data bandwidth is scarce, whether on Wi-Fi or 3G. This means that when you[…]

If you are a doctor, your patients or staff will need to reach you in emergencies. A realtor works with potential buyers and sellers who come and go. The situation is no different with therapists, brokers, lawyers, or agents who need to be accessible. How can you be available to[…]

Are you concerned that you are giving out your mobile phone number to strangers? Don’t you wish that your personal number would remain private, for use only with your friends and family? Most people communicate on mobile devices in at least two contexts, one for connecting with family and friends,[…]