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You want to provide the best assistance to your patients in care but you also don’t want to run the risk of sharing sensitive data. If you or one of your employees has ever communicated to a patient via text message, email or voicemail, on a personal device, then you[…]

Since the implementation of the Health Insurance Portability and Accountability Act (HIPAA), medical personnel everywhere have struggled with complying with its rules and regulations. If a person on a medical team doesn’t comply with those rules, they can be fired, blacklisted, and even sent to jail. These strict punishments turn[…]

You can keep patient data safe and your call center out of hot water. To do this, you must understand the rules about HIPAA encryption. For many decision-makers, HIPAA encryption and compliance has proven confusing – to say the least. Confusion arises around the Department of Health and Human Services[…]

Is your business on the hunt for an all-encompassing modern telephone service? When businesses are looking for a new telephone service as a second line, many of them turn to Google Voice. However, Google Voice isn’t the best fit for every business. If you feel like Google Voice isn’t the[…]

In 2019, there were about 5.11 billion unique mobile users globally, with more than half of them owning smartphones. Mobile phone use has skyrocketed over the years. In the US alone, there are nearly 300 million cellphones as of 2020. For many mobile phone users, one phone line is more[…]