Viewing blog posts from the Blog category
Get to know the CMS recording requirements and rules for sales calls, electronic communications, and marketing materials to stay compliant. The Contract Year for 2023 is fast approaching and the Centers for Medicare and Medicaid Services (CMS) have issued their final rule on new, third-party requirements for call recording and[…]
Read MoreImagine having a great visit with a patient, but you forget to show them a copy of their records. You decide to use your phone to take a picture and text it to them. That sounds great until you consider if you’re breaking HIPAA phone laws. Before you use your[…]
Read MoreThere are almost as many smartphones in the United States as there are people. With hundreds of millions of active smartphones in the country, the technology has managed to revolutionize the way we live. From ordering food to video conferencing people around the world, mobile technology has changed the way[…]
Read MoreDid you know that there can be a total of 10 billion phone numbers in the United States alone? Any business owner knows how important it is to have a business telephone number but not every owner knows that a vanity number could be even better than a regular phone[…]
Read MoreHealthcare is one of the largest industries in the United States. Recent census numbers show that nearly 22 million individuals work in this growing sector. That accounts for nearly 14% of the workforce! With so many individuals employed in the health field, it has become even more important to discuss[…]
Read MoreDid you know that witness testimony is often the weakest form of evidence in a court case? It doesn’t matter if someone was there. It doesn’t matter what they say they saw. Human perception and memory are so unreliable that courts will often dismiss them. That means the best way[…]
Read MoreIs your business worried about data security? Are you asking, “How does GLBA affect businesses?” Well, you’re in the right place. The GLBA applies to any business that processes, stores or transmits information about consumers if they provide products or services related to banking, insurance, or securities. In this guide,[…]
Read MoreThe real estate market can ebb and flow. When inventory is tight, many buyers are facing competing offers, and a great buyer’s agent or broker is worth their weight in gold. On the flipside, when home prices drop, a great seller’s agent can help you showcase your property to its[…]
Read MoreEven as more communication options come up every day, texting remains the most popular method of maintaining personal and professional contact. Texting offers efficiency compared to other modes of communication like phone calls and email. The open communication channel has a ripple effect on excellent customer service. Many businesses, including[…]
Read MoreDid you know that there were around 4,419 data breaches in healthcare between 2009 and 2021? That may not seem like a lot, but considering that the ideal number is zero, that number is quite concerning. Over 500 records during 2018 alone were compromised on a daily basis and they[…]
Read MoreWhether you’re involved in the healthcare industry, or your organization partners closely with healthcare organizations, it’s important to choose a secure text messaging solution that’s compliant with your requirements under the Health Insurance Portability and Accountability Act (HIPAA). Under normal circumstances, text messaging on your mobile device is not always[…]
Read MoreToday, very few organizations rely on printed fax machines — instead, if they use a fax service at all, they’ve generally moved to an online faxing solution. With an online fax solution, your organization can use a hosted, cloud-based service to send and receive faxes over your IP address. Online[…]
Read MoreWhat is Gramm-Leach-Bliley Act (GLBA) for Privacy? If you deal with customers’ personal financial data, you should be aware of the Gramm-Leach-Bliley Act (GLBA) and its Safeguards rule. The federal law was enacted in 1999, and serves to protect consumers’ financial data when they’re involved in transactions with financial professionals.[…]
Read MoreProjections for smartphone use are nearing almost 4 billion users globally. Recently, healthcare professional apps have gained popularity. Currently, there are over 400,000 different health-care-related apps. HIPAA compliant texting for therapists is an area in the health field that can benefit from a secure app. How can you trust an app?[…]
Read MoreThe Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal regulation that was put in place to protect the privacy of healthcare patients’ personal data. While it’s important that healthcare providers have access to the information they need to treat patients, it’s also essential that the information[…]
Read MoreEvery day, billions of personal information data exchange hands in the United States and Canada. With the amount of data in constant flow, how can patients be sure that their data is used responsibly? In light of this problem, the US and Canadian governments have established their own solutions. In[…]
Read MoreDid you know that in 2019 there were 41 million healthcare records exposed, lost, or stolen? And that each breach cost the affected provider an average of over six million dollars? If you’re concerned about protecting your patient’s information then you need to pay attention to your communication habits, namely[…]
Read MoreA virtual phone number can help you keep track of potential clients, current business needs, and upcoming events. Even better, you don’t need to buy a second phone to enjoy the benefits of a virtual line! But if you’ve never used a virtual phone number before, you might be wondering,[…]
Read MoreWith the increase of remote online integration within medical practices, taking steps to protect patient information online has become more important than ever. This is especially true if you are handling patient information on a phone or other mobile device. Mobile devices are more likely to get lost or stolen,[…]
Read MoreIn the first month of 2021, HHS hit a health insurance company with a $5.1 million fine. Why? The company violated HIPAA. HIPAA violations are a big deal. If an organization works with private health information, they have a legal responsibility to protect that data. Yet, many reasonable actions, like[…]
Read MoreMaybe your practice is adapting to social distancing and limited in-office visits. Maybe you’re choosing to be more accessible to patients using technology. Either way, using texting for patients improves communication and workflow. Issues with HIPAA make integrating new technology difficult in the healthcare industry. It’s not enough to say[…]
Read More“I don’t recall saying that.” Or “I don’t recall agreeing to that.” How many times have we heard a client or colleague say something along those lines? This is especially true for financial professionals who are working as real estate agents or stockbrokers or dealing with any other types of[…]
Read MoreWe all remember where we were when it happened. It was late 2007-early 2008, and the world as we all knew it came crashing down. People lost homes, people lost their savings, and nobody knew what could happen next. It was the first time we saw banks in jeopardy, too.[…]
Read MoreIn the medical field looking to stay HIPAA compliant and continue to grow your practice? It may be time to get your own toll free number!
Read MoreAre you using text messages in your marketing? If you’re not, you may be getting left in the dust! Technology is revolutionizing industries around the globe every day. Marketing is no different. Many companies are using text messages to get the word out to their customers. And they’re doing it[…]
Read MoreDid you know that 60% of customers prefer to contact a small business by calling them on the phone? But traditional landline phones are limited in what they can do. Plus, if you’re not located in Canada, then you have to justify the cost of setting up a Canadian phone[…]
Read MoreBeing in the medical field is a 24 hour 7 day a week job. Texting is known as the best communication method of 2020, make sure to stay HIPAA compliant via text.
Read MoreCommunication is key in business relationships. Research reveals that 97% of all business calls go to voicemail, making it an important aspect of customer connection. A poorly made voicemail creates a possibility of disconnect. But, when set up properly, voicemail can also improve the communication between you and your consumers. […]
Read MoreAs a busy modern professional on the go, missing urgent phone calls coming in can cost a significant amount of business. And, this is worse if you have an entire team of talented individuals. Yet, your receptionist is struggling to run the desk as the phones are off the hook.[…]
Read MoreIs your small business not so small anymore? Having a work phone and personal phone is not efficient; get a second line on one phone.
Read MoreLooking for a simple way to ensure HIPAA compliant texting? Click here to learn why iPlum is the right choice for your workplace communications technologies.
Read MoreStaying HIPPA compliant for your practice is so much easier by adding a second line on your personal phone.
Read MoreWhen your home suddenly becomes your office, it can be hard to separate the two. Learn the secrets to achieving work life balance here.
Read MoreWhat do healthcare organizations need to know about HIPAA encryption concerning mobile phone use? Read on to learn how you can avoid costly penalties.
Read MoreHave you been considering adding a second line? Check out these benefits of having a second phone line to see why you need one!
Read MoreIs texting HIPAA compliant? You may have wondered about this before if you use phones in the workplace. Click here to learn the answer!
Read MoreWhat is a virtual phone number and how do you know if one would be right for you? Read all about virtual numbers in this ultimate guide.
Read MoreHow to enhance your business image with a vanity toll free number.
Read MoreFaxing services are a great way to share information securely. Here are some of the ways that faxing can keep your information safe and improve company security
Read MoreHIPAA has set rules in place to protect you and your information while faxing. Here is everything you need to know about legal compliance with faxing.
Read MoreAre you searching for a company to help you with your faxing needs? Here are some tips for finding the best company to work with you!
Read MoreHow to send a fax without a fax machine and keep it secure.
Read MoreOnline fax is the quickest and most efficient way to send documents securely for all offices. Learn more about how to fax online here.
Read MoreTrying to conduct business from your smartphone? Find out how to add a second business line for android phones to help simplify your life.
Read MoreAs a business owner, have you explored the option of using a virtual number? Read this guide to learn more about virtual numbers and benefits of using them.
Read MoreAre you looking for a way to add a new line to your smartphone? We’re here to help! Read our guide on how to add a second line on iPhone.
Read MoreYour guide to HIPAA encryption requirements for patient care.
Read MoreYou know HIPAA, but what about HITECH? Do you know what this act has to do with business phone systems? Learn about HITECH compliance and business phones here
Read MoreHow do you choose a second phone number app? Read on to know the features you might need, plus all the reasons why it benefits you to get a second number.
Read MoreThe Cloud is an amazing storage and communications resource. But is your US or Canada number ready to make the switch? Click here to find out!
Read MoreLegacy PBX systems are expensive to maintain and manage. If you’re thinking of switching to a newer system, here’s what you need to know about cloud calling
Read MoreWant to reach out to more people more easily? Click here to learn how you can ring multiple phones with one number to simplify business communications!
Read MoreIn today’s business world, your remote employees need VOIP phone systems for small business solutions. Don’t use your home phone, get a second line today.
Read MoreIs your office looking to update your phones? Get large phone system functionality at a fraction of the cost with VOIP phone systems for small office solutions.
Read MoreWith everyone working remotely you need to keep your small office telephone system up to date. Don’t keep using outdated equipment, update today.
Read MoreIn today’s climate of long customer wait times and high call volumes, you need IVR systems to improve your customer satisfaction. Why you need to upgrade today.
Read MoreYour remote workers need an alternative phone number while they’re working from home. Here’s the easiest way for to you provide that and survive telecommuting.
Read MoreYour employees are working from home but do you want them talking to your clients through their home phones? Install a cloud VoIP system today.
Read MoreYour remote workers are using their personal cell phones to conduct business with clients. Don’t let this happen. Second phone number apps are your solution.
Read MoreAre you managing remote employees? Get a full phone system without expensive equipment to help them communicate. Find out why you need a hosted phone system and how it can save you money here.
Read MoreIVR, or interactive voice response, is becoming more common these days, and for good reason! Read on to discover the benefits of implementing IVR.
Read MoreEven if you’re careful with your personal info, you may still get scam calls. Let’s get to the bottom of the age-old question: Why do random numbers call me?
Read MoreWhen it comes to HIPAA texting, is it compliant with the law? We’re here to help you investigate. Click here to read more about it today!
Read MoreFor some, working from home is a sudden and difficult change. Luckily, these home office essentials are here to save the day!
Read MoreWorkers are having to shift gears and work remotely during the coronavirus outbreak. Make it an easy transition. Learn how to work from home here.
Read MoreLooking for 8 reasons why you need a second phone number now? We’ve got your back. Read more about why you need a second phone number now!
Read MoreWondering how to look up a toll-free number fast? We’ve got you covered. Click here to learn everything you need to know now!
Read MoreWondering how to set up a second phone line fast? Thankfully for you, we’re here to help. Click here to learn how to set up a second phone line today!
Read MoreModern Real Estate Professional Each day a new group of people discover, and start using iPlum on their smartphones for business communication. Alongside entrepreneurs and small business owners, one of the largest groups of iPlum users are real estate agents. We’ve always thought iPlum was a great fit for today’s[…]
Read MoreGet more done on-the-go with only your smartphone For today’s knowledge workers and entrepreneurs, business doesn’t stop when you’re away from your desk. Calls happen in the car or on the go, emails are sent day and night, contracts are processed throughout the day — business doesn’t wait for you[…]
Read MoreWe are thrilled to introduce to you iPlum Business Account, which makes the rollout of iPlum to users in a company so much easier. For businesses of all sizes, iPlum business phone number provides a simple, low cost way to segregate business calls and texting from personal information. New capabilities[…]
Read MoreInternational companies must build trust with their U.S. customers before they can become hugely successful. That can be daunting, especially for a startup or small business located in a place like Asia or elsewhere in Europe or South America. Follow these three tips and you will be well on your[…]
Read MoreAs life gets increasingly global and mobile, staying in touch with business associates, friends and family worldwide can get expensive, especially while travelling abroad. You may return from your globe- trotting to shockingly high phone bills for international roaming calls. iPlum app lets you save money on international and roaming[…]
Read MoreAn alarming study in a leading publication concluded that certain smart phone usage is seriously eroding our personal privacy. “Whenever we use location-aware devices, or tap on Waze or dating apps like Tinder, or check-in on Facebook, we are really diminishing our own privacy,” says the researcher Dr. Hatuka. Five[…]
Read MoreWhen the SIM card, also known as Subscriber Identity Module was introduced in Europe 25 years ago, it gained worldwide adoption. This chip lets a phone identify the owner and the device that connects to the network. It is very convenient to remove a SIM card from one phone and[…]
Read MoreWhen you travel abroad, have you ever wished that you could reach your family or colleagues back in the U.S. like a local phone call … like you never left the U.S.? iPlum allows you to do that without breaking the bank. You want your colleagues, friends and family to[…]
Read MoreYou may be living in different parts of the world but you have connections to U.S., whether a customer or a friend. You wish your U.S. contacts can reach you easily on your mobile phone or tablet by just dialing a local phone number. You want to enable your customers,[…]
Read MoreTaking your mobile phone on a foreign trip can be an expensive affair. High roaming rates can drive up the cost of calls upward of $2 per minute. Also, the reality of international travel is that data bandwidth is scarce, whether on Wi-Fi or 3G. This means that when you[…]
Read MoreIf you are a doctor, your patients or staff will need to reach you in emergencies. A realtor works with potential buyers and sellers who come and go. The situation is no different with therapists, brokers, lawyers, or agents who need to be accessible. How can you be available to[…]
Read MoreAre you concerned that you are giving out your mobile phone number to strangers? Don’t you wish that your personal number would remain private, for use only with your friends and family? Most people communicate on mobile devices in at least two contexts, one for connecting with family and friends,[…]
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